TurboStakes

Terms & Conditions

Effective date: 01/11/2026

The Company (“Company”, “we” or “us”) operates this social casino Platform within the Permitted Territories, providing an engaging and responsible social casino experience. By accessing and using our Website, you agree to be bound by the following Terms and Conditions, which govern your use of our services. These Terms are essential and legally binding for all individuals accessing and participating on the Platform.

A PURCHASE OR PAYMENT OF ANY KIND IS NOT REQUIRED TO PARTICIPATE IN THIS PLATFORM. PARTICIPATION DOES NOT DEPEND UPON THE PURCHASE OF ANY PRODUCT OR SERVICE OR PAYMENT OF ANY KIND. FURTHER, MAKING A PURCHASE OR PAYMENT WILL NOT INCREASE YOUR CHANCES OF WINNING. ALL ELIGIBLE PARTICIPANTS WILL HAVE AN EQUAL OPPORTUNITY TO WIN, REGARDLESS OF ANY TRANSACTION OR PAYMENT MADE.

ENTERTAINMENT PURPOSE ONLY

THE WEBSITE DOES NOT OFFER REAL MONEY GAMBLING. NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY IN ORDER TO PARTICIPATE IN ANY GAMES OR USE THE WEBSITE. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING ANY GAMES. THIS WEBSITE AND THE SERVICES PROVIDED HEREIN DO NOT OFFER “REAL MONEY GAMBLING.” NO ACTUAL MONEY IS REQUIRED TO PLAY.

ACCEPTANCE

Before using the Website and accessing our Services, please carefully review these Terms and Conditions, in conjunction with:

• the Privacy Policy,

• the Responsible Gaming Policy,

• the Sweeps Rules (“Rules”),

• and any other relevant documents (collectively referred to as the “Legal Documentation” or “Documentation”).

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as all other Legal Documentation. Your continued use of the Website constitutes your acceptance of any updates or modifications made to these Terms and Conditions.

If you do not agree with any part of these Terms and Conditions or any of our Documentation, you are not authorized to access or use the Website. Our services are only available to individuals who have accepted and agreed to these Terms. If you disagree with or reject these Terms, you must immediately cease using our Services.

The Company reserves the right to modify, suspend, or discontinue the Website, or any services or materials provided on the Website, at its sole discretion, without prior notice and at any time. The Company shall not be held liable for any unavailability of all or any part of the Website or Services, whether due to technical issues or otherwise, for any duration. Occasionally, the Company may restrict access to certain areas of the Website or to the Website in its entirety for Participants, including Users, at its discretion.

1. Definitions

The following definitions are applicable to this Terms and Conditions:

1.1. “Account” refers to a personal account of an individual User registered with us created on the Website.

1.2. “Content” includes all information, Games, images, text, data, links, documents, software, Sweepstake Coins, Gold Coins, or other materials accessible to Users through our Website. All Content is subject to and safeguarded under intellectual property rights.

1.3. “Device” means a smartphone, a tablet, a laptop, a computer or another similar mobile device that You either own or otherwise legally control for Your personal non-commercial use.

1.4. “Excluded Jurisdictions” denotes a geographic location where Users are not permitted to access the Website, including but not limited to, the States of [XXX].

1.5. “Game(s)” represents any game offered through the Platform.

1.6. “Sweepstake Coins” represents the virtual social promotional in-game currency as further defined in the Rules.

1.7. “Gold Coins” represents the virtual social in-game currency utilized to play Gold Coin Games that cannot under any circumstance be redeemed for Prizes as further defined in the Rules.

1.8. "Restricted Jurisdictions" are the States of [New York and Florida, where the maximum win for a single Sweepstake Coins play within a game is limited to less than 5,000 Sweepstake Coins]. For further details, please refer to the Rules.

1.9. “Eligible Participant” or "Participant" refers to a User meeting the prerequisites outlined in the Terms and Conditions and/or other Documentation acquiring Gold Coins, engaging in Promotions using Sweepstake Coins, and/or redeeming Sweepstake Coins.

1.10. “Payment Provider” refers to any third party, including but not limited to financial institutions, payment processors, or other entities, retained or authorized by the Company to facilitate, process, or accept payments or transactions from any Participant in connection with the Website or Services.

1.11. “Permitted Territory” refers to any geographic area where the Company allows its Services to be provided. The Company reserves the right to modify or restrict its Permitted Territories at its sole discretion. Detailed information regarding the Permitted Territories is provided in these Terms and Conditions and/or other applicable Legal Documentation.

1.12. “Platform” means the Website, mobile applications (in available), and any associated Services, features, Content, or functionalities provided by the Company, where Users can access and participate in Games and other interactive activities. The Platform includes the Website and any related digital interfaces, in-game virtual currencies (such as Sweepstake Coins and Gold Coins), and any other services made available to Participants. The Platform is intended for entertainment and amusement purposes only and does not involve real money gambling. The Platform is exclusively owned by the Company.

1.13. “Promotion(s)” means any of promotions enabling Eligible Participants to use and obtain Sweepstake Coins eligible for redemptions as Prizes.

1.14. “Service” covers any of the services accessible through the Website.

1.15. “User(s)” represents an individual utilizing the Service via the Website.

1.16. “Website” means the website accessible at [LINK] and encompasses our Platform and Service, wholly owned by the Company.

1.17. “You” means an individual using the Website.

2. Eligibility Requirements

NO ACTUAL MONEY OR PAYMENT OF ANY KIND IS REQUIRED TO ACCESS THE PLATFORM

2.1. In order to be eligible to access the Platform, you must:

i. be at least 18 years of age or the minimum legal age of majority, whichever is greater, in the jurisdiction in which you are located at the time of accessing or using the Service. You confirm that, under the applicable laws of the jurisdiction(s) in which you reside, you are legally permitted to participate in the Games and use the Service.

ii. You acknowledge and agree that the Company is unable to provide legal advice or assurances, and it is your sole responsibility to ensure that you comply with all applicable laws governing your use of the Service. You further confirm that you have the legal right to use the Service at all times.

iii. You will monitor your User Account to ensure that no minor under the age of 18 can access the Service through your account. You accept full responsibility for any unauthorized use of the Service by minors and acknowledge that you are responsible for any activity on your account, including the use of your payment information by minors.

iv. You agree not to access the Games or Service from any of the Restricted Jurisdictions.

v. You agree to participate in the Games solely in your personal capacity for recreational and entertainment purposes. Participation is not for professional or monetary gain.

vi. You represent and warrant that all information you provide to the Company is complete, accurate, and current. Submitting incomplete or inaccurate information may result in the immediate termination of your User Account, the revocation of any licenses granted to you, and termination of your access to the Service, at the sole discretion of the Company, to the extent permitted by law.

vii. You will not engage in any fraudulent or unlawful activity in connection with your participation in the Games, nor will you use any unauthorized software or techniques (including, but not limited to, bots or other automated methods) to participate in any of the Games. The Company reserves the right to invalidate any participation that it believes is fraudulent or otherwise violates these terms.

viii. If, in the reasonable opinion of the Company, a player is found to be abusing any promotion, including by engaging in fraudulent conduct to gain an advantage or benefit, the Company may, at its sole discretion, withhold, deny, or cancel any bonuses, prizes, or promotional rewards. The Company may also suspend or terminate the User Account of such a player in accordance with the Legal Documentation.

ix. You will not directly or indirectly participate in, or encourage others to engage in, any schemes or organizations designed to share: (a) hacks or money-making strategies; (b) special offers or promotions distributed to a select group of players via email or URL; or (c) identification documents (including but not limited to photographs, bills, or lease agreements) for the purpose of misleading the Company regarding your identity.

x. You agree to create and maintain an Account on the Platform using accurate, complete, and valid information. You further agree to promptly update any information provided to ensure it remains accurate and current. Failure to provide accurate information may result in the suspension or termination of your User Account, at the sole discretion of the Company.

xi. Not be employed by us, our affiliates, subsidiaries, contractors, or any other entity or individual involved, including immediate family and household members.

2.2. Permitted Territory

The Platform is strictly available to Users located within a Permitted Territory. It is the sole responsibility of each User to verify the legality of accessing and using the Platform within their specific jurisdiction.

Any attempt by a User to access or use the Website from an Excluded Territory, including but not limited to the use of a virtual private network (VPN) or other similar services to circumvent geographical restrictions, constitutes a violation of these Terms and Conditions. Such actions may result in legal consequences.

Users are responsible for ensuring that their participation on the Platform is lawful in their jurisdiction. The use of VPNs, proxies, or any method designed to bypass geographical restrictions is strictly prohibited.

You assume all risks associated with your access to and use of the Platform. If access to the Website or any Game is prohibited under the laws of the jurisdiction where you reside or are located, you will not be granted any license to use the Platform or participate in the Games, and you must immediately refrain from accessing the Platform. Any access or use of the Platform from any jurisdiction where such access is prohibited, including, without limitation, any Excluded Territory, will be deemed void and unenforceable under applicable law.

3. License

3.1. Subject to your agreement to and continued compliance with these Terms and Conditions as well as the Legal Documentation, the Company grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable, and limited license to access and use the Platform solely for your personal, non-commercial entertainment and amusement purposes.

3.2. You acknowledge and agree that your license to use the Website is strictly governed by these Terms and Conditions, as well as any other applicable Documentation. Should you fail to comply with or violate any of these Terms or Documentation, your right to access and use the Website may be immediately revoked, at the Company’s sole discretion.

3.3. This license is personal and non-transferable. You are not permitted to rent, lease, sell, sublicense, or otherwise transfer any rights to use the Platform, except as explicitly permitted by applicable law. Use of the Product is subject to certain limitations. Any violation of these restrictions may lead to immediate termination of your license.

3.4. You expressly and unequivocally agree not to:

i. Exploit or reverse engineer any Games or the Website for commercial purposes or gain.

ii. Use unauthorized third-party software to intercept, collect, or manipulate information from or through the Website.

iii. Breach any applicable law or regulation in connection with your use of the Website or Services.

iv. Disrupt or interfere with the operations of the Website, including hindering another User’s ability to use the Website or Services.

v. Attempt to interfere with the Website’s functionality through disruptive methods, including but not limited to hacking or exploiting system vulnerabilities.

vi. Reproduce, distribute, or use any part of the Website, its content, or its functionality, except as expressly authorized by the Company.

vii. Collect or use other Users' personal information accessible through the Website, while respecting the confidentiality of such information as protected by applicable data protection laws and regulations.

4. Your Account

4.1. Single Account Policy. You are required to create a User Account in order to access or use the Service. Only one User Account is permitted per individual. If you attempt to create or open more than one User Account, the Company reserves the right to terminate or suspend all User Accounts associated with you at the Company's sole discretion. Opening, managing, attempting to open, or operating multiple User Accounts may result in the termination of all associated Accounts. Additionally, any Gold Coins, Sweepstake Coins, or Prizes acquired may be nullified and cancelled at the Company’s sole discretion.

4.2. Registration data. Creating an Account requires selecting a unique Account name and password, along with providing any other requested information through our registration form. All information submitted during the registration process must be accurate, complete, and kept up to date.

You agree not to provide any false, misleading, or fraudulent information during Account registration, including using the personal data of others. The name associated with your Account must correspond to your legal name and identity, and it must match the name on any credit card or payment method associated with your Account.

The chosen Account name or password must not contain hate speech, offensive or derogatory language, or infringe upon the intellectual property rights of others. The Company reserves the right to reject any Account names or passwords deemed inappropriate or in violation of these Terms and Conditions.

4.3. Account Security and Use. Your Account is intended for your exclusive use, and you are responsible for maintaining the confidentiality of your Account details, including your login credentials, password, and any payment information associated with your Account. You agree not to disclose your login credentials, password, or payment information to any third party, except as necessary for transactions with the Company.

You are solely responsible for all transactions conducted through your Account, whether authorized by you or not, including any third-party access to your Account and all activities associated with it. The Company will not be liable for any unauthorized purchases made through your Account, including those made by individuals who do not meet the criteria of an Eligible Participant.

If you believe that your Account information has been compromised or if you suspect any unauthorized access to your Account, you must notify the Company immediately.

4.4. In-Game Currency Transfer. Transferring Gold Coins or Sweepstake Coins between Accounts or receiving Gold Coins or Sweepstake Coins from other Accounts is prohibited. Any form of sale, gifting, or transfer of Gold Coins or Sweepstake Coins is not allowed.

4.5. Inactive Account. If there has been no activity on your Account for a period of twelve (12) months, the Company reserves the right to deactivate the Account.

4.6. Request account closure. Account closure can be requested by contacting [support]. After requesting Account closure, it's your responsibility to request redemption of any remaining Prize balance in your Account within seven days. Failure to do so will lead to the closure of your Account, and any remaining balance will be forfeited.

4.7. Recover Your Account. If you lose access to your User Account, you are prohibited from registering a new Account. Instead, you must contact customer support by emailing [support].

4.8. Account and Prize Redemption Restrictions. The Company reserves the exclusive right to impose limitations, suspend, close, or deny the opening of any User Account or the redemption of Prizes for reasons deemed necessary, including but not limited to violations of these Terms and Conditions or involvement in any Prohibited Activities as outlined in these Terms and Conditions.

If purchases face a chargeback request, payment reversal, or in cases of suspected fraudulent activity on an Account, immediate suspension of your Account may occur. Subsequent actions may include Account closure, refusal to issue Prize redemptions, or reporting to relevant authorities or law enforcement.

4.9. Restrictions on Transfers and Account Transactions. You are prohibited from transferring Gold Coins, Sweepstake Coins, or any other assets between Accounts, or from your Account to other Participants. Additionally, you are not allowed to transfer, sell, or acquire User Accounts. Any attempt to engage in such activities will result in the immediate termination of your Account.

5. Games

5.1. Responsibility for Understanding Game Rules. In addition to these Terms and Conditions, the Games available on the Service may have their own specific rules, which will be provided on the Service. It is your responsibility to review and understand the rules of each Game before participating. You must familiarize yourself with the applicable terms and rules of play for any Game you wish to play.

It is solely your responsibility to ensure that you have thoroughly reviewed and understood the Terms and Conditions, as well as the Legal Documentation. The specific Rules for each Game, including but not limited to, playthrough requirements, eligibility criteria, and the handling of irregular or fraudulent play, are incorporated into and form an integral part of these Terms and Conditions. By accessing or using the Website, you acknowledge and agree that you will be bound by this Documentation. We strongly advise you to carefully review these Rules to avoid any misunderstandings or disputes during your participation.

5.2. Right to Void Participation. We reserve the exclusive right to, at our sole discretion, cancel, invalidate, or otherwise void your participation in any Game at any time and for any reason. This may include, but is not limited to, instances where human error, system malfunctions, or technological glitches (whether detected or not) are identified, or in the event of any other irregularities that may impact the fairness, integrity, or accuracy of the Game. Should such an event occur, we retain the right to take appropriate action, including the annulment of prizes, credits, or other benefits awarded, as we deem necessary.

5.3. Finality of Decisions. All decisions made by us concerning the administration, management, and operation of our Games, including the interpretation of these Terms and Conditions and/o any associated part of Documentation, are final, binding, and non-contestable. You agree to accept and adhere to all such decisions without recourse, recognizing our authority in these matters.

5.4. No purchase is required to set up a User Account or play Games. The Platform is committed to at all times providing additional access to Virtual Coins or otherwise to free-to-play Games to Users who deplete their balance of Virtual Coins. While it is never required to make any purchase in order to play the Games, Users may, subject to the License, increase the number of certain Virtual Coins they may access for licensed use on the Platform only.

5.5. Refunds. By making any purchases, the User acknowledges and agrees that all transactions are final, and there shall be no obligation to provide any refund under any circumstances. Virtual Coins are non-redeemable, non-transferable, and possess no cash value. All Virtual Coins granted under this License shall be forfeited upon termination or suspension of the User Account, at the sole discretion of the Platform, or if the Services become unavailable for any reason.

To the maximum extent permitted by applicable law, in the event of termination, suspension, or revocation of the User Account or any subscription related thereto, or the removal or revocation of any Virtual Coins from the User Account, no refund shall be issued, nor shall any Virtual Coins be credited, converted to cash, or reimbursed in any manner.

6. Gold Coins

6.1. Gold Coins do not hold any real monetary value, and cannot be exchanged, withdrawn, redeemed for Prizes, cash, or any other form of currency.

6.2. Gold Coins Purchase. Gold Coins Purchase. Purchasing Gold Coins signifies obtaining a temporary license granted by us according to these Terms and Conditions, permitting you to participate in our Games. It does not involve depositing funds eligible for withdrawal. Funds used for Gold Coins purchases are non-refundable and cannot be withdrawn. You acknowledge that no purchase is necessary in order for you to obtain Gold Coins or participate in any Games. For more information, please review our Rules.

6.3. We will not extend you any credit for the purpose of purchasing Gold Coins.

6.4. Payment and Payment Method. The payment method used to purchase Gold Coins must be registered under the same first and last name used during your Account registration. Not all Gold Coins packages contain Sweepstake Coins. Reviewing the terms of all Gold Coins packages is your responsibility. All Gold Coins purchases are final. Foreign exchange transaction fees incurred from Gold Coins purchases are your responsibility.

6.5. The Company utilizes one or more Payment Providers and you may be required to agree to additionally terms and conditions directly with such Payment Providers. It is your sole responsibility to review and understand any applicable terms and conditions of any Payment Provider. The Company reserves the right to request documents and information to verify the ownership of the payment method you use to make any purchases. You agree that we and/or our Payment Providers may store your payment information to process future purchases. You must promptly inform our Payment Providers of all changes, including changes in your address and changes in your credit or debit card used in connection with billing or payment through the Website, if applicable. You are responsible for any credit card charge backs, dishonored checks, and any related fees that The Company incurs with respect to your Account, along with any additional fees or penalties imposed by our Payment Providers. In no event will we be liable to any Participant for any loss, damage or liability resulting from the Payment Provider’s negligence and/or acts beyond the authority given by The Company.

7. Sweepstake Coins Acquisition and Promotion Details

7.1. NO PURCHASE NECESSARY for Sweepstake Coins acquisition. The acquisition of Sweepstake Coins does not require any purchase or financial transaction.

7.2. Sweepstake Coins may be claimed by You as rewards in accordance with the procedures set forth in the Rules, without the necessity of any purchase or financial payment. The issuance of Sweepstake Coins is solely governed by the conditions and criteria outlined within the Rules, and the User acknowledges that no monetary transaction is required to claim such Coins.

7.3. Games might display Sweepstake Coins values with decimal points and fractional digits, representing the fractional value of 1 (one) Sweepstake Coins.

7.4. Subject to the Restricted Jurisdictions and Excluded Territories, the maximum total win from any Promotion is Sweepstake Coins 5,000 within 48 hours. This limitation applies unless otherwise stated in the specific terms of the Promotion, and the User agrees to comply with such win caps as applicable.

7.5. The Platform reserves the exclusive right to take any actions regarding any win(s), including, but not limited to, the voiding of winnings, at its sole discretion. In the event that the Rules provide for specific terms that differ from this provision, the Rules shall take precedence, and the Platform’s actions will be governed by those terms.

8. Prize Redemption and Promotions

8.1. All Prize redemptions are subject to these Terms and Conditions, the applicable Rules, and the relevant Legal Documentation. For detailed eligibility criteria regarding Prize redemption, please refer to the Rules.

8.2. Promotions, Exclusive Offers, and Prohibited Activities.
The Platform may, from time to time, introduce specific Promotions with distinct terms, conditions, and rules applicable solely to each individual Promotion. Any Sweepstake Coins credited to a Participant's Account must comply with the terms and conditions specific to the Promotion in which they were earned. In the event that play requirements for Sweepstake Coins are not explicitly detailed in the Promotion-specific rules, the general Rules and these Terms and Conditions shall govern. For further clarification, please consult the Rules.

9. Prohibited Activities

The Platform reserves the right, at its sole discretion, to take appropriate actions, including but not limited to suspending or permanently closing the User's Account, withholding any part or the entirety of the Account balance, or reclaiming Prizes, Gold Coins, or Sweepstake Coins, whether from the User’s Account or any associated bank account, in the event that the Platform determines, or has reasonable grounds to believe, that the User has violated any provision of these Terms and Conditions (including the Rules), or has engaged in or attempted to engage in any of the following prohibited activities:

i. Operating multiple Accounts.

ii. Attempting to issue a chargeback or reverse payment without our consent.

iii. Misrepresenting your Account details, including identity, age, location, residence, or citizenship.

iv. Being underage according to your jurisdiction.

v. Using your Account through a VPN or similar service.

vi. Accessing your Account from an Excluded Territory.

vii. Engaging in offensive communication with us or our staff.

viii. Disclosing exclusive offer details to third parties for improper purposes.

ix. Sharing your Account information or allowing third-party access.

x. Coordinated gameplay with third parties or other Users.

xi. Making false, misleading, derogatory, or abusive statements about the Website on public forums, including social media platforms.

xii. Using the Website for any purpose other than as offered by us, including using the Website in any way that is prohibited by these Terms and Conditions or that is violative of any applicable law, regulation, or treaty of any applicable governmental body, including: (i) laws prohibiting illegal gambling; (ii) intellectual property right laws protecting patents, copyrights, trademarks, trade secrets, and any other intellectual property right, including making, obtaining, distributing, or otherwise accessing illegal copies of copyrighted, trademarked, or patented materials, deleting intellectual property right indications and notices; (iii) laws against obscene, lewd, defamatory, or libelous speech; and (iv) laws protecting confidentiality, privacy rights, publicity rights, or data protection.

You agree not to attempt to damage, deny service to, hack, crack, reverse-engineer, run scripts, access or try to access our APIs, alter parameters, engage in brute force attacks, or otherwise interfere ("Interfere") with the Platform. If you engage in any form of Interference with the Website, you agree to cover all damages incurred by us. We will collaborate with authorities in the prosecution of individuals involved in Website Interference or any attempts to defraud us or other parties through Website use. We retain the right to deny or restrict access to the Website for any User, for any reason, at any time, at our discretion. You agree that we may block your access or disallow your continued use of the Website without notice, at any time and at our sole discretion. We reserve the right to take appropriate action at our sole discretion concerning violations or enforcement of the terms of this Terms and Conditions, preserving all rights and remedies available to us in law or equity.

10. Anti-Money Laundering and Fraud Prevention

10.1. You represent and warrant that all funds used for transactions on the Website are derived from legitimate and lawful sources. You further agree not to use the Website for any illegal, fraudulent, or prohibited activities, including but not limited to money laundering, in violation of applicable laws and regulations governing your jurisdiction.

10.2. In the event of reasonable suspicion or confirmation of your involvement in fraudulent, unlawful, or otherwise improper conduct, including, without limitation, potential money laundering or any breach of these Terms and Conditions, the Platform reserves the right to immediately terminate your access to the Website and/or your Account. Furthermore, in such circumstances, the Platform shall have no obligation to redeem any Prizes, Gold Coins, or Sweepstake Coins associated with your Account.

10.3. In addition to terminating your access, the Platform retains the right to deny you access to any and all Services provided by the Website and/or the Company, whether current or future, at its sole discretion.

10.4. Fraudulent Payment and Chargeback Policy. In cases of suspected fraudulent transactions, including but not limited to the use of stolen credit cards or any other fraudulent activity (such as chargebacks or disputes), the Platform reserves the sole right to block your Account, reverse any payouts, recover funds transferred to your Account or bank account, and seek compensation for any losses incurred due to your fraudulent actions. Additionally, the Platform may notify relevant authorities or engage collection services to recover payments.

The Company shall not be held liable for any unauthorized use of credit or debit cards, regardless of whether such use is reported as stolen.

You agree not to initiate chargebacks or cancel purchases related to your Account without prior consent from the Platform. In the event that you initiate such actions, you agree to indemnify and hold the Platform harmless from any and all costs, claims, damages, and expenses arising from such actions, including but not limited to expenses incurred during recovery efforts. You shall remain responsible for any amounts owed, even in cases of unauthorized purchases made through your Account.

10.5. Identity Verification and Information Disclosure. The Platform reserves the right to disclose your identity and any suspected unlawful or fraudulent activities to relevant authorities, financial institutions, or other third parties as necessary.

10.6. At any time, the Platform may request documentation for verification purposes, including identification, credit information, banking details, or any other relevant information required for identity verification, validation of payment method ownership, and the prevention of financial crimes. Such information may be requested during registration, prior to conducting financial transactions, or as required to comply with applicable laws, regulations, and regulatory obligations.

10.7. Verification Documents and Compliance. Examples of verification documents may include but are not limited to the following:

i. Proof of income

ii. Photo identification copy (e.g., Passport or Driver’s License)

iii. Documents indicating proof of residence (e.g., utility statement)

iv. Evidence of ownership for payment methods used in fund transactions

Failure to submit the requested documentation in the required form within 30 days from the initial request date may result in actions such as refusal to redeem a Prize, suspension or closure of your Account, or any other necessary action as determined by us.

11. Policies and Commitments:

We prioritize responsible gaming and have established measures to encourage responsible play. For detailed information, refer to our Responsible Gaming Policy.

Our commitment to safeguarding your privacy and personal data is outlined in our Privacy Policy. Should we partner with a third party to execute certain functions, your consent to these Terms and Conditions and our Privacy Policy authorizes us to share the essential information with these partners.

12. Binding Arbitration and Class Action Waiver

NOTE: ALL DISPUTES REGARDING YOUR USE OF THE WEBSITE ARE SUBJECT TO ARBITRATION ON AN INDIVIDUAL BASIS. SECTION 14 OF THESE TERMS AND CONDITIONS INCLUDES A PROVISION WAIVING THE RIGHT TO PURSUE ANY CLASS, GROUP, OR REPRESENTATIVE CLAIM AND MANDATING INDIVIDUAL ARBITRATION FOR PAST, PENDING, AND FUTURE DISPUTES BETWEEN YOU AND US UNLESS YOU OPT OUT WITHIN THE SPECIFIED TIME FRAME.

Binding Arbitration Process:

Please read this clause carefully as it requires you to arbitrate certain disputes and claims on an individual basis and limits the manner in which you can seek relief from The Company. This clause will be constructed under and be subject to the Federal Arbitration Act, notwithstanding any other choice of law set out in these Terms and Conditions.

For concerns unresolved through customer support within 30 days from filing, binding arbitration will serve as the exclusive means to formally address claims, pursuant to the following terms:

• All claims arising from this Terms and Conditions, the parties’ relationship, oruseof the Website use shall be settled via binding arbitration.

• The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes, or successor rules, which are in effect at the time of arbitration is sought (the AAA Rules).

• Arbitration will be handled by a sole arbitrator in accordance with the AAA Rules.

• Except as otherwise may be required by the AAA Rules, the arbitration will be held in the jurisdiction in which you reside, conducted via elephone or other remote electronic means.

• The arbitrator holds exclusive authority to resolve matters regarding the interpretation, applicability, enforceability, and formation of these Terms and Conditions.

• The arbitrator may provide any relief permissible in a court of law or equity, with the award being binding and enforceable in any competent court.

• Participants waive rights to punitive, incidental, or consequential damages except for actual expenses.

Class Action Waiver:

Arbitration will solely occur in the individual capacities of the involved parties without any class action or representative action undertaken. Parties expressly waive their right to file or seek relief through class actions.

Opt-out Option:

You may decline the arbitration and class action waiver provisions by sending a written notice to us at [support] within 30 days of registering your Account.

Include your full name and a brief statement indicating your decision to opt-out of the arbitration provisions.

Jurisdiction and Applicable Law:

All matters concerning the construction, validity, interpretation, and enforcement of these Terms and Conditions are governed in accordance with the law of the State of Delaware, without consideration of choice of law or conflict rules.

13. Intellectual Property Rights

All Content and Products available on the Website are the exclusive property of The Company. Third-party content applicable is duly licensed to The Company. The Company holds sole title, ownership, and legal interest in trademarks, trade names, logos, patents, patent applications, web domains associated with the Content and Products, inventive steps, ideas, and copyrights, registered or not, in all jurisdictions where the Content and Products are accessible.

We expect all Users and third parties to respect our intellectual property rights.

The Content and Products used by us in delivering the Website, including software, images, graphics, photographs, animations, videos, music, audio, and text, are owned by or licensed to us.

Your usage of our Website does not confer any rights to our copyrighted materials.

You are not permitted to use any of our copyrighted materials without our express written permission.

All rights not expressly granted herein are reserved by The Company. Any use of the Website not expressly permitted by these Terms and Conditions shall constitute a breach hereof and may violate copyright, trademark and/or other laws.

14. Third Parties

Our Website may grant access to other third-party materials, games, services, or websites (referred to as "Third Party Websites"), including social media platforms like Facebook, Twitter, Reddit, or Instagram. You acknowledge and agree that The Company has no control over the contents of any Third Party Website or resources, and shall not be responsible for any loss or damage that may arise from your use thereof. Any links to Third Party Websites do not indicate that The Company is affiliated with and/or sponsors or endorses any goods or services offered by such Third Party Website.

Third Party Websites are subject to the terms and conditions outlined by that third party. You are solely responsible for the reviewing and understanding the terms and conditions relating to any Third Party Website. If you decide to visit any Third PartyWebsite or other third party resources linked to the Website, you acknowledge that you do so entirely at your own risk and subject to the terms of use for such Third Party Websites.

We are not liable for (i) issues you encounter with Third Party Website, including Third Party Games, or (ii) actions taken on Third Party Websites. For specific game issues, we strongly advise directly contacting the provider of the Third Party Games for resolution.

15. Indemnification

You undertake to indemnify, defend, and hold harmless The Company, along with our officers, directors, owners, shareholders, agents, employees, contractors, suppliers, advertisers, promoters, partners, their agents, information providers, and licensors ("Indemnified Party" or collectively "Indemnified Parties") against any claims, liabilities, losses, costs, and expenses incurred by an Indemnified Party related to:

i. reach of these Terms and Conditions,

ii. Your use of our Website,

iii. Any payments made to your Account,

iv. Your decisions regarding Account management (e.g., opting out, self- exclusion, or closing your Account),

v. Withdrawals made from your Account,

vi. Redemption of any Prizes, including Prize redemption requests.

Limitation of Liability:

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL WE OR OUR AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS, OR SUPPLIERS BE RESPONSIBLE OR LIABLE TO YOU OR ANY OTHER ENTITY, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, UNDER ANY LEGAL THEORY, WHETHER CONTRACTUAL, TORT-BASED, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARYF, OR PUNITIVE DAMAGES. THIS INCLUDES ANY LOST PROFITS, BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION, LOST REVENUE, INCOME, GOODWILL, USE OF DATA, OR OTHER INTANGIBLE LOSSES, RELATING TO YOUR PARTICIPATION OR ANY ACTION OR OMISSION BY US.

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, WE, OUR AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS, OR SUPPLIERS WILL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID US IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE DATE WHEN YOU FIRST MAKE SUCH CLAIM. IF YOU HAVE NOT PAID US ANY AMOUNTS IN THE THIRTY (30) DAYS BEFORE MAKING THE CLAIM, YOUR ONLY REMEDY FOR ANY DISPUTE WITH US IS TO CEASE USING THE PLATFORM AND CLOSE YOUR CUSTOMER ACCOUNT.

WE WILL NOT BE LIABLE FOR ANY ATTEMPTS BY YOU TO USE OUR WEBSITE BY METHODS, MEANS, OR WAYS NOT INTENDED BY US. WE ARE NOT OBLIGED TO PROVIDE REDUNDANT OR BACKUP NETWORKS AND/OR SYSTEMS.

NOTHING IN THESE AGREEMENTS WILL EXCLUDE ANY LIABILITY WE MAY HAVE IN RESPECT OF FRAUD, DEATH, OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE.

IF ANY PART OF THIS AGREEMENT IS DEEMED UNLAWFUL, VOID, OR UNENFORCEABLE FOR ANY REASON, THAT PART SHALL BE CONSIDERED SEPARABLE FROM THE REST OF THE AGREEMENTS AND WILL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF THE REMAINING PROVISIONS.

16. Final Provisions

16.1. Amendments to Terms and Conditions. The Platform reserves the right, at its sole discretion, to amend, modify, delete, or add to these Terms and Conditions at any time, without prior notice. Any such changes will take effect immediately upon their publication on the Website. Your continued access to or use of the Website following the publication of such changes shall constitute your acceptance of the revised Terms and Conditions. The “Date Updated” at the top of this document indicates the date of the most recent revision. You are responsible for reviewing these Terms and Conditions periodically to ensure that you remain informed of any updates or amendments. In the event that any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, such provision shall be modified or eliminated to the minimum extent necessary, without affecting the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

16.2. Whole Terms and Conditions. Unless specified otherwise, these Terms and Conditions supersedes all prior oral or written Terms and Conditions, arrangements, or understandings between us. You acknowledge that you are not relying on any representation, agreement, term, or condition that is not set out in these Terms and Conditions or the Documentation. You agree to be bound by any affirmation, assent, or agreement you transmit through the Website. You agree that when you click on an “I agree,” “I consent,” or other similarly worded button, check box, or entry field with your mouse, keystroke, or other computer device, your agreement or consent will be legally binding and enforceable as to the terms thereof and the legal equivalent of your handwritten signature.

16.3. These Terms and Conditions prevail over any communication between us via email or chat.

16.4. These Terms and Conditions are personal to you, and are not assignable, transferable or sub-licensable by you, except with our prior written consent. The Company reserves the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without notice to you.

17. Force Majeure

We will not be liable or responsible for any failure to perform or delay in the performance of any of our obligations outlined in this Terms and Conditions due to events outside of our reasonable control.

18. No Agency

Nothing within this Terms and Conditions should be construed as creating any agency, partnership, trust arrangement, fiduciary relationship, or any other form of joint enterprise between you and us.

For any clarifications or guidance regarding any part of our Service, please contact us directly at [support]