TERMS AND CONDITIONS

Effective Date: 2026-06-05

Version: 2.4

Milky Way Entertainment LLC (“Company,” “we,” “us” or “our”), 30 N Gould St #53068, Sheridan, WY 82801, USA, operates this free-to-play social gaming Platform within the Permitted Jurisdictions, providing an engaging and responsible free-to-play social gaming experience. By accessing and using our Website, you agree to be bound by the following Terms and Conditions, which govern your use of our Services. These Terms and Conditions are essential and legally binding for all individuals accessing and participating on the Platform. For the avoidance of doubt, any reference to the “Sponsor” or “Promoter” in the Sweepstakes Rules (“Rules”) shall be understood as a reference to the Company.

A PURCHASE OR PAYMENT OF ANY KIND IS NOT REQUIRED TO PARTICIPATE IN THIS PLATFORM. PARTICIPATION DOES NOT DEPEND UPON THE PURCHASE OF ANY PRODUCT OR SERVICE OR PAYMENT OF ANY KIND. FURTHER, MAKING A PURCHASE OR PAYMENT WILL NOT INCREASE YOUR CHANCES OF WINNING. ALL ELIGIBLE PARTICIPANTS WILL HAVE AN EQUAL OPPORTUNITY TO WIN, REGARDLESS OF ANY TRANSACTION OR PAYMENT MADE.

  1. ENTERTAINMENT PURPOSE ONLY

THE WEBSITE DOES NOT OFFER REAL MONEY GAMBLING. NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY IN ORDER TO PARTICIPATE IN ANY GAMES OR USE THE WEBSITE. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING ANY GAMES. THIS WEBSITE AND THE SERVICES PROVIDED HEREIN DO NOT OFFER “REAL MONEY GAMBLING.” NO ACTUAL MONEY IS REQUIRED TO PLAY.

  1. Acceptance

  1. Before using the Website and accessing our Services, please carefully review these Terms and Conditions, in conjunction with:
  1. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as all other Legal Documentation. Your continued use of the Website constitutes your acceptance of any updates or modifications made to these Terms and Conditions.
  2. If you do not agree with any part of these Terms and Conditions or any of our Documentation, you are not authorized to access or use the Website. Our Services are only available to individuals who have accepted and agreed to these Terms and Conditions. If you disagree with or reject these Terms and Conditions, you must immediately cease using our Services.
  3. The Company reserves the right to modify, suspend, or discontinue the Website, or any Services or materials provided on the Website, at its sole discretion, without prior notice and at any time. The Company shall not be held liable for any unavailability of all or any part of the Website or Services, whether due to technical issues or otherwise, for any duration. Occasionally, the Company may restrict access to certain areas of the Website or to the Website in its entirety for Participants, including Users, at its discretion.

  1. Definitions

The following definitions are applicable to these Terms and Conditions. Any terms defined within the Documentation and not explicitly defined herein shall have the meaning provided to them in the applicable Documentation.

  1. “Account” refers to a personal account of an individual User registered with us created on the Website.
  2. “Authorized Account Holder” means the natural person to whom the e-mail address is assigned by an internet service provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address. Each Account may only be used by the Authorized Account Holder personally, and e-mail sharing or the use of shared e-mail addresses for Account registration is strictly prohibited.
  3. “Content” includes all information, Games, images, text, data, links, documents, software, Sweepstake Coins, Gold Coins, or other materials accessible to Users through our Website. All Content is subject to and safeguarded under intellectual property rights.
  4. “Device” means a smartphone, a tablet, a laptop, a computer or another similar mobile device that you either own or otherwise legally control for your personal non-commercial use.
  5. “Excluded Jurisdictions” or “Prohibited Jurisdictions” denotes a geographic location where Users are not permitted to access the Website, including but not limited to, the States of (1) Arizona; (2) California; (3) Connecticut; (4) Delaware; (5) Idaho; (6) Louisiana; (7) Michigan; (8) Mississippi; (9) Montana; (10) Nevada; (11) New Jersey; (12) New York; (13) Washington; (14) Maryland; (15) Minnesota; (16) Tennessee; (17) West Virginia; and (18) Washington D.C. The Company may, at any time and in its sole and absolute discretion, with or without prior notice, add any jurisdiction (including any U.S. state, territory, county, municipality, or other governmental subdivision) to the list of Excluded Jurisdictions, or otherwise withdraw the Platform or any Service or feature from any jurisdiction, in accordance with the Section entitled “Jurisdictional Withdrawal and Account Wind-Down.” The list of Excluded Jurisdictions list is maintained in the Legal Documentation as amended from time to time.
  6. “Game(s)” represents any game offered through the Platform.The Games provided by the Platform consist of online casino-themed games of different styles – Virtual Slot machines, Table Games, Card games, Scratch Cards and others. The Games are played with virtual coins carrying no monetary value. Participants have the ability to specify the type of virtual coins used prior to the start of the Games, which determine the variation of games playable. No purchase is necessary to participate in any Games, including, but not limited to, Gold Coin Games or Promotions.
  7. “Gold Coins” represents the virtual social in-game currency virtual social in-game currency used to participate in Games hosted by the Platform. Gold Coins may only be used within the Platform’s ecosystem, have no real-world monetary value, and cannot be redeemed for prizes, cash, cash equivalents, or any other form of currency or thing of value Gold Coins cannot under any circumstance be redeemed for Prizes as further defined in the Rules.
  8. “Gold Coin Games” means any game played with Gold Coins. Gold Coin Games are provided for entertainment purposes only. You cannot win Prizes from participating in Gold Coin Games.
  9. “Sweepstake Coins” represents the virtual social promotional in-game currency as further defined in the Rules.
  10. “Virtual Coins” means, collectively, Gold Coins and Sweepstake Coins, as each is further defined in these Terms and Conditions and the Rules.
  11. “Restricted Jurisdictions” means the State of Florida, where the maximum retail value of a prize won in a Promotion is less than $5,000 (five thousand) USD. For further details, please refer to the Rules.
  12. “Eligible Participant” or “Participant” refers to a User meeting the prerequisites outlined in these Terms and Conditions and/or other Documentation for acquiring Gold Coins, engaging in Promotions using Sweepstake Coins, and/or redeeming Sweepstake Coins.
  13. “Payment Provider” refers to any third party, including but not limited to financial institutions, payment processors, or other entities, retained or authorized by the Company to facilitate, process, or accept payments or transactions from any Participant in connection with the Website or Services.
  14. “Permitted Jurisdictions” means those geographic areas in which the Company, in its sole discretion, permits access to and use of the Services from time to time, including, as applicable, those U.S. jurisdictions not listed as Excluded Jurisdictions. Permitted Jurisdictions are subject to change at any time based on the Company’s compliance determinations and risk assessments, including in light of applicable law, regulatory guidance, enforcement activity, and operational considerations. Current information regarding Permitted Jurisdictions is set out in these Terms and Conditions and/or other applicable Legal Documentation, and the Company may modify, suspend, or restrict Permitted Jurisdictions at any time without notice.
  15. “Platform” means the Website, mobile applications (if available), and any associated Services, features, Content, or functionalities provided by the Company, where Users can access and participate in Games and other interactive activities. The Platform includes any related digital interfaces, in-game virtual currencies (such as Sweepstake Coins and Gold Coins), and any other services made available to Participants. The Platform is intended for entertainment and amusement purposes only and does not involve real money gambling. The Platform is exclusively owned by the Company.
  16. “Prize(s)” means the cash amount or other reward that a Participant becomes eligible to receive upon the successful redemption of eligible Sweepstake Coins, in accordance with the Rules and the Legal Documentation. A Prize is not the Sweepstake Coins themselves, but rather the value awarded upon redemption once all eligibility, verification, and compliance requirements have been satisfied. Prizes have no value until formally awarded and notified to the Participant by the Company. All Prizes are subject to availability, verification, and the limitations, conditions, and restrictions set forth in the Rules.
  17. “Promotion(s)” means any of our promotions enabling Eligible Participants to use and obtain Sweepstake Coins eligible for redemption as Prizes in accordance with the Rules. Promotions are played with free sweepstakes entries known as Sweepstake Coins.
  18. “Service” refers to any of the services accessible through the Website or mobile applications.
  19. “User(s)” represents an individual utilizing the Service via the Website.
  20. “Website” means the website accessible at https://turbostakes.com/, including all associated domains, subdomains, and any related content, features, or services provided through or in connection with it.
  21. “You” means an individual using the Website.

  1. Eligibility Requirements

  1. NO ACTUAL MONEY OR PAYMENT OF ANY KIND IS REQUIRED TO ACCESS THE PLATFORM.
  2. In order to be eligible to access the Platform, you must:

  1. Permitted Jurisdictions

  1. The Platform is strictly available to Users located within a Permitted Jurisdiction. It is the sole responsibility of each User to verify the legality of accessing and using the Platform within their specific jurisdiction.
  2. Any attempt by a User to access or use the Website from an Excluded Jurisdiction, including but not limited to the use of a virtual private network (VPN) or other similar services to circumvent geographical restrictions, constitutes a violation of these Terms and Conditions. Such actions may result in legal consequences.
  3. Users are responsible for ensuring that their participation on the Platform is lawful in their jurisdiction. The use of VPNs, proxies, or any method designed to bypass geographical restrictions is strictly prohibited.
  4. You assume all risks associated with your access to and use of the Platform. If access to the Website or any Game is prohibited under the laws of the jurisdiction where you reside or are located, you will not be granted any license to use the Platform or participate in the Games, and you must immediately refrain from accessing the Platform. Any access or use of the Platform from any jurisdiction where such access is prohibited, including, without limitation, any Excluded Jurisdiction, will be deemed void and unenforceable under applicable law.

  1. Jurisdictional Withdrawal and Account Wind-Down

  1. Company’s Unilateral Right of Withdrawal. The Company reserves the right, in its sole and absolute discretion, to add any jurisdiction (including any U.S. state, territory, county, municipality, or other governmental subdivision) to the list of Excluded Jurisdictions, or otherwise to suspend, restrict, or terminate access to the Platform, any Service, or any feature in any jurisdiction, at any time, with or without prior notice, and for any reason or no reason, including without limitation: (i) the enactment, amendment, or proposed enactment or amendment of any law, statute, rule, or regulation; (ii) the advice of counsel; (iii) any change in the requirements or policies of any Payment Provider, card network, banking partner, platform operator, application store, or other third party on which the Platform relies; (iv) any change in the Company’s internal compliance determinations or risk assessments; or (v) any operational, commercial, or strategic consideration. The exercise of this right shall not constitute an admission or concession by the Company that the Platform, any Service, or any prior activity was unlawful in, or ever operated unlawfully within, any such jurisdiction.
  2. Account Suspension on Designation. Upon the designation of a jurisdiction as an Excluded Jurisdiction, or the withdrawal of the Platform from a jurisdiction (a “Withdrawal”), effective as of the date and time specified by the Company (the “Withdrawal Effective Date”), the Accounts of all Users located in, or resident of, the affected jurisdiction shall be suspended. Following the Withdrawal Effective Date, affected Users shall not be permitted to (i) acquire, purchase, or receive additional Gold Coins or Sweepstake Coins, (ii) participate in any Game or Promotion, (iii) submit any new Mail-in Request Cards or other Alternative Method of Entry requests, or (iv) take any other action through the Platform, except as expressly provided in this Section.
  3. Gold Coin Purchases. Consistent with these Terms and Conditions and the Rules, all Gold Coin purchases are final and non-refundable, and Gold Coins held in a User’s Account have no real-world monetary value. Notwithstanding the foregoing, the Company may, in its sole discretion and as a good-faith accommodation only (and without any obligation to do so, and without setting any precedent, course of dealing, or entitlement as to any User, jurisdiction, or circumstance), elect to refund, via the original payment method, the unused portion of Gold Coin purchases made by an affected User within the thirty (30) calendar days immediately preceding the Withdrawal Effective Date, net of any Gold Coins already used in Gold Coin Games. No refund shall be available in respect of (i) Gold Coin purchases made outside such thirty (30) day window, (ii) Gold Coins already used in Gold Coin Games, or (iii) any associated taxes, fees, or processing charges. Any such accommodation shall be subject to completion of all applicable Know Your Customer, anti-money-laundering, and sanctions-screening requirements, and shall be expressly conditioned upon the User’s release of any and all claims relating to the Withdrawal.
  4. Sweepstake Coins. Sweepstake Coins are freely-obtainable promotional entries that have no value until validly redeemed in accordance with the Rules. Upon a Withdrawal: (i) Sweepstake Coins held in an affected User’s Account that have not satisfied the minimum redemption threshold, applicable playthrough requirements, and all other conditions to redemption as of the Withdrawal Effective Date shall be forfeited and shall cease to be eligible for redemption; (ii) Sweepstake Coins held in an affected User’s Account that have satisfied the minimum redemption threshold, applicable playthrough requirements, and all other conditions to redemption as of the Withdrawal Effective Date shall remain eligible for submission of a redemption request for a period of thirty (30) calendar days following the Withdrawal Effective Date (the “Redemption Wind-Down Period”), subject to completion of all applicable Know Your Customer, anti-money-laundering, sanctions-screening, and other verification procedures within such period, and any Sweepstake Coins for which no valid redemption request has been received and verified during the Redemption Wind-Down Period shall be forfeited upon its expiry; and (iii) notwithstanding clauses (i) and (ii), no redemption and no Redemption Wind-Down Period shall apply, and all Sweepstake Coins in an affected User’s Account shall be forfeited in full without any cash redemption or other compensation, where the redemption of Sweepstake Coins or the payment of any Prize in, from, or to the affected jurisdiction would, in the Company’s reasonable determination, be prohibited, restricted, or otherwise impermissible under applicable law, regulation, or order of any governmental authority, or would expose the Company to material regulatory, legal, or reputational risk.
  5. Releases and Survival. Each affected User acknowledges and irrevocably agrees that: (i) the Company shall have no liability for any consequential, incidental, indirect, special, exemplary, punitive, or lost-opportunity damages, lost profits, loss of access, loss of Virtual Coins, loss of eligibility, or any other loss or damage arising out of or relating to any Withdrawal; (ii) any action taken by the Company to comply with any law, regulation, advisory, or direction of any governmental authority, Payment Provider, card network, application store, or other third party shall not constitute a breach of these Terms and Conditions, the Rules, or any other Documentation and shall give rise to no claim, remedy, or liability against the Company; (iii) the designation, suspension, termination, forfeiture, and other measures described in this Section are reasonable, proportionate, and necessary to protect the integrity of the Platform, to comply with applicable law, and to protect the Company and its Users; and (iv) this Section shall survive termination of these Terms and Conditions and the User’s Account for any reason.

  1. License

  1. Subject to your agreement to and continued compliance with these Terms and Conditions as well as the Legal Documentation, the Company grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable, and limited license to access and use the Platform solely for your personal, non-commercial entertainment and amusement purposes.
  2. You acknowledge and agree that your license to use the Website is strictly governed by these Terms and Conditions, as well as any other applicable Documentation. Should you fail to comply with or violate any of these Terms and Conditions or Documentation, your right to access and use the Website may be immediately revoked, at the Company’s sole discretion.
  3. This license is personal and non-transferable. You are not permitted to rent, lease, sell, sublicense, or otherwise transfer any rights to use the Platform, except as explicitly permitted by applicable law. Any violation of these restrictions may lead to immediate termination of your license.
  4. These Terms and Conditions do not grant you any right, title, property, or ownership interest in the Service or any Virtual Coins. The Service is licensed, not sold, to you.
  5. You expressly and unequivocally agree not to:

  1. Your Account

  1. Single Account Policy. You are required to create an Account in order to access or use the Service. Only one Account is permitted per individual. If you attempt to create or open more than one Account, the Company reserves the right to terminate or suspend all Accounts associated with you at the Company’s sole discretion. Opening, managing, attempting to open, or operating multiple Accounts may result in the termination of all associated Accounts. Additionally, any Gold Coins, Sweepstake Coins, or Prizes acquired may be nullified and cancelled at the Company’s sole discretion.
  2. Re-Registration Prohibition. If your Account has been suspended, closed, or otherwise terminated by the Company for any reason, including in connection with any Prohibited Activity, you are permanently prohibited from registering, opening, or attempting to register or open a new Account on the Platform, whether in your own name or under any other identity. Any Account created or attempted to be created in violation of this provision may be immediately closed by the Company without notice, and any Gold Coins, Sweepstake Coins, Prizes, or other balances associated with such Account may be forfeited. The Company reserves the right to take any additional measures it deems necessary to enforce this prohibition, including the use of technical tools, identity verification, and information sharing with third-party verification providers.
  3. Registration Data. Creating an Account requires selecting a unique Account name and password, along with providing any other requested information through our registration form. All information submitted during the registration process must be accurate, complete, and kept up to date. You agree not to provide any false, misleading, or fraudulent information during Account registration, including using the personal data of others. The name associated with your Account must correspond to your legal name and identity, and it must match the name on any credit card or payment method associated with your Account. The chosen Account name or password must not contain hate speech, offensive or derogatory language, or infringe upon the intellectual property rights of others. The Company reserves the right to reject any Account names or passwords deemed inappropriate or in violation of these Terms and Conditions.
  4. Account Security and Use. Your Account is intended for your exclusive use, and you are responsible for maintaining the confidentiality of your Account details, including your login credentials, password, and any payment information associated with your Account. You agree not to disclose your login credentials, password, or payment information to any third party, except as necessary for transactions with the Company.

You are solely responsible for all transactions conducted through your Account, whether authorized by you or not, including any third-party access to your Account and all activities associated with it. The Company will not be liable for any unauthorized purchases made through your Account, including those made by individuals who do not meet the criteria of an Eligible Participant.

If you believe that your Account information has been compromised or if you suspect any unauthorized access to your Account, you must notify the Company immediately at [email protected] 

  1. In-Game Currency Transfer. Transferring Gold Coins or Sweepstake Coins between Accounts or receiving Gold Coins or Sweepstake Coins from other Accounts is prohibited. Any form of sale, gifting, or transfer of Gold Coins or Sweepstake Coins is not allowed.
  2. Inactive Account. If there has been no activity on your Account for a period of twelve (12) months, the Company reserves the right to deactivate the Account. Notwithstanding the foregoing, Sweepstake Coins not played for 120 days following placement into your Account may be deemed forfeited at the Company’s sole discretion, as further set forth in the Rules.
  3. Request Account Closure. Account closure can be requested by contacting [email protected]. After requesting Account closure, it is your responsibility to request redemption of any remaining Prize balance in your Account within seven (7) days. Failure to do so will lead to the closure of your Account, and any remaining balance will be forfeited.
  4. Recover Your Account. If you lose access to your Account, you are prohibited from registering a new Account. Instead, you must contact customer support by emailing [email protected].
  5. Account and Prize Redemption Restrictions. The Company reserves the exclusive right to impose limitations, suspend, close, or deny the opening of any Account or the redemption of Prizes for reasons deemed necessary, including but not limited to violations of these Terms and Conditions or involvement in any Prohibited Activities as outlined herein.
  6. Chargeback and Dispute-Related Restrictions. If the Company receives any chargeback, dispute, claim, reversal, return, inquiry, or similar notification from any financial institution, Payment Provider, card network, or payment intermediary in connection with any purchase or transaction associated with your Account, or if the Company otherwise suspects or identifies fraudulent, unauthorized, or improper activity on or in connection with your Account, the Company may, at its sole discretion and without prior notice, take any one or more of the following actions:
  1. Account Adjustments and Reconciliation. The Company reserves the right, at any time and in its sole discretion, to review, adjust, correct, or reconcile the balance of Gold Coins, Sweepstake Coins, Prizes, or any other amounts reflected in your Account to ensure accuracy and compliance with these Terms and Conditions and the Legal Documentation. Without limiting the generality of the foregoing, such adjustments may include:

You acknowledge and agree that any Account adjustment made by the Company under this provision is final and binding, and that the Company’s determination of the amounts and basis for any such adjustment shall be conclusive. The Company shall not be liable for any loss, damage, or inconvenience arising from or in connection with any Account adjustment made in accordance with this provision.

  1. Restrictions on Transfers and Account Transactions. You are prohibited from transferring Gold Coins, Sweepstake Coins, or any other assets between Accounts, or from your Account to other Participants. Additionally, you are not allowed to transfer, sell, or acquire Accounts. Any attempt to engage in such activities will result in the immediate termination of your Account.

  1. Games

  1. Responsibility for Understanding Game Rules. In addition to these Terms and Conditions, the Games available on the Service may have their own specific rules, which will be provided on the Service. It is your responsibility to review and understand the rules of each Game before participating. You must familiarize yourself with the applicable terms and rules of play for any Game you wish to play.

It is solely your responsibility to ensure that you have thoroughly reviewed and understood these Terms and Conditions, as well as the Legal Documentation. The specific Rules for each Game, including but not limited to playthrough requirements, eligibility criteria, and the handling of irregular or fraudulent play, are incorporated into and form an integral part of these Terms and Conditions. By accessing or using the Website, you acknowledge and agree that you will be bound by this Documentation. We strongly advise you to carefully review the Rules to avoid any misunderstandings or disputes during your participation.

  1. Right to Void Participation. We reserve the exclusive right to, at our sole discretion, cancel, invalidate, or otherwise void your participation in any Game at any time and for any reason. This may include, but is not limited to, instances where human error, system malfunctions, or technological glitches (whether detected or not) are identified, or in the event of any other irregularities that may impact the fairness, integrity, or accuracy of the Game. Should such an event occur, we retain the right to take appropriate action, including the annulment of prizes, credits, or other benefits awarded, as we deem necessary.
  2. Finality of Decisions. All decisions made by us concerning the administration, management, and operation of our Games, including the interpretation of these Terms and Conditions and/or any associated part of the Documentation, are final, binding, and non-contestable. You agree to accept and adhere to all such decisions without recourse, recognizing our authority in these matters.
  3. No Purchase Required. No purchase is required to set up an Account or play Games. The Platform is committed to at all times providing additional access to Virtual Coins or otherwise to free-to-play Games to Users who deplete their balance of Virtual Coins. While it is never required to make any purchase in order to play the Games, Users may, subject to the License, increase the number of certain Virtual Coins they may access for licensed use on the Platform only.
  4. Refunds. By making any purchases, the User acknowledges and agrees that all transactions are final, and there shall be no obligation to provide any refund under any circumstances. Virtual Coins are non-redeemable (except Sweepstake Coins as expressly provided in the Rules), non-transferable, and possess no cash value. All Virtual Coins granted under this License shall be forfeited upon termination or suspension of the Account, at the sole discretion of the Company, or if the Services become unavailable for any reason.

To the maximum extent permitted by applicable law, in the event of termination, suspension, or revocation of the Account or any subscription related thereto, or the removal or revocation of any Virtual Coins from the Account, no refund shall be issued, nor shall any Virtual Coins be credited, converted to cash, or reimbursed in any manner.

  1. Gold Coins

  1. Gold Coins do not hold any real monetary value, and cannot be exchanged, withdrawn, redeemed for Prizes, cash, or any other form of currency.
  2. Gold Coins are available for purchase or via several free, no purchase necessary options provided on the Platform, including, but not limited to, upon:
  1. registering an account;
  2. logging on to and claiming a free specific daily allotment from the Platform (as made known by the Platform prior to distribution);
  3. winning and/or participating in Gold Coin Games;
  4. as a daily bonus when logging into the Account in such amount and on such schedule as the Platform may determine from time to time in its sole discretion;
  5. through other means used to encourage participation on the Platform.
  6. Additionally (in specific states as may be required), the Platform offers a “continuous play” feature, pursuant to which users may immediately claim a free specific amount of Gold Coins should their Gold Coin balance reach zero while using the Platform.
  1. No purchase of Gold Coins is necessary in order to participate in Gold Coin Games. Gold Coins purchase does not increase any player’s chances of winning any Games.
  2. Gold Coins Purchase. Purchasing Gold Coins signifies obtaining a temporary license granted by us according to these Terms and Conditions, permitting you to participate in our Games for amusement/recreational purposes only. It does not involve depositing funds eligible for withdrawal. Funds used for Gold Coins purchases are non-refundable and cannot be withdrawn. You acknowledge that no purchase is necessary in order for you to obtain Gold Coins or participate in any Games. For more information, please review our Rules.
  3. Making a purchase on the Platform does not increase a user’s odds of winning any Game, including, but not limited to, any Promotion. The method of obtaining Sweepstake Coins used to enter any Promotion is not indicative of outcome or grant any player a better opportunity to win, as odds of winning a Promotion are the same for all players regardless of the method used to enter.
  4. We will not extend you any credit for the purpose of purchasing Gold Coins.
  5. Payment and Payment Method. The payment method used to purchase Gold Coins must be registered under the same first and last name used during your Account registration. Not all Gold Coins packages contain Sweepstake Coins. Reviewing the terms of all Gold Coins packages is your responsibility. All Gold Coins purchases are final. Foreign exchange transaction fees incurred from Gold Coins purchases are your responsibility.
  6. The Company utilizes one or more Payment Providers and you may be required to agree to additional terms and conditions directly with such Payment Providers. It is your sole responsibility to review and understand any applicable terms and conditions of any Payment Provider. The Company reserves the right to request documents and information to verify the ownership of the payment method you use to make any purchases. You agree that we and/or our Payment Providers may store your payment information to process future purchases. You must promptly inform our Payment Providers of all changes, including changes in your address and changes in your credit or debit card used in connection with billing or payment through the Website, if applicable. You are responsible for any credit card chargebacks, dishonored checks, and any related fees that the Company incurs with respect to your Account, along with any additional fees or penalties imposed by our Payment Providers. In no event will we be liable to any Participant for any loss, damage, or liability resulting from the Payment Provider’s negligence and/or acts beyond the authority given by the Company.

  1. Sweepstake Coins Acquisition and Promotion Details

  1. NO PURCHASE NECESSARY for Sweepstake Coins acquisition. The acquisition of Sweepstake Coins does not require any purchase or financial transaction.
  2. Sweepstake Coins may be claimed by you as rewards in accordance with the procedures set forth in the Rules, without the necessity of any purchase or financial payment. The issuance of Sweepstake Coins is solely governed by the conditions and criteria outlined within the Rules, and the User acknowledges that no monetary transaction is required to claim such Coins.
  3. Games might display Sweepstake Coins values with decimal points and fractional digits, representing the fractional value of 1 (one) Sweepstake Coin.
  4. The Platform reserves the exclusive right to take any actions regarding any win(s), including, but not limited to, the voiding of winnings, at its sole discretion. In the event that the Rules provide for specific terms that differ from this provision, the Rules shall take precedence, and the Platform’s actions will be governed by those terms.
  5. Sweepstake Coins may be obtained solely through the following free and lawful methods, all of which carry equal dignity and provide the same odds of winning.
  6. Participation in the Sweepstakes may be available through an Alternative Method of Entry. The details. eligibility requirements, submission process are set forth in the Rules.
  7. APPLE INC. AND GOOGLE, LLC ARE NOT SPONSORS OF, AFFILIATED WITH, OR RESPONSIBLE FOR THIS PLATFORM, ANY ASSOCIATED PROMOTIONS, OR THE SWEEPSTAKES IN ANY MANNER.
  8. Gold Coin Subscription Packages. In addition to one-time Gold Coin Package purchases, we may offer optional subscription-based Gold Coin Packages ("Subscription Packages"). By enrolling in a Subscription Package, you agree to pay a fixed recurring fee at the frequency specified at the time of purchase (e.g., weekly or monthly) in exchange for a corresponding allotment of Gold Coins. Subscription Packages are for entertainment purposes only. Any Sweepstake Coins included with a Subscription Package are awarded solely as a complimentary promotional bonus and are not sold or offered for sale. Subscription Packages will automatically renew at the end of each billing period until you cancel. You may cancel your Subscription Package at any time through your Account settings or by contacting us at [email protected]. Cancellation will take effect at the end of the then-current billing period, and no further charges will be made thereafter.

  1. Prize Redemption and Promotions

  1. All Prize redemptions are subject to these Terms and Conditions, the applicable Rules, and the relevant Legal Documentation. For detailed eligibility criteria and procedures regarding Prize redemption, including minimum redemption amounts, Playthrough Requirements, and verification obligations, please refer to the Rules.
  2. Promotions, Exclusive Offers, and Promotion-Specific Terms. The Platform may, from time to time, introduce specific Promotions with distinct terms, conditions, and rules applicable solely to each individual Promotion. Any Sweepstake Coins credited to a Participant’s Account must comply with the terms and conditions specific to the Promotion in which they were earned. In the event that play requirements for Sweepstake Coins are not explicitly detailed in the Promotion-specific rules, the general Rules and these Terms and Conditions shall govern. For further clarification, please consult the Rules.
  3. Sweepstake Coins and Promotions are intended to promote the Platform's primary business, which is the operation of a free-to-play social gaming platform through the provision of Gold Coin Games. Sweepstake Coins are offered to attract sales of Gold Coins in order to further player participation in Gold Coin Games; no purchase is necessary to play Gold Coin Games, as Gold Coins are freely provided on at least a daily basis.

  1.  Prohibited Activities

  1. The Company reserves the right, at its sole discretion, to take appropriate actions, including but not limited to suspending or permanently closing the User’s Account, withholding any part or the entirety of the Account balance, or reclaiming Prizes, Gold Coins, or Sweepstake Coins, whether from the User’s Account or any associated bank account, in the event that the Company determines, or has reasonable grounds to believe, that the User has violated any provision of these Terms and Conditions (including the Rules), or has engaged in or attempted to engage in any of the following prohibited activities:
  1. You agree not to attempt to damage, deny service to, hack, crack, reverse-engineer, run scripts, access or try to access our APIs, alter parameters, engage in brute force attacks, or otherwise interfere (“Interfere”) with the Platform. If you engage in any form of Interference with the Website, you agree to cover all damages incurred by us. We will collaborate with authorities in the prosecution of individuals involved in Website Interference or any attempts to defraud us or other parties through Website use. We retain the right to deny or restrict access to the Website for any User, for any reason, at any time, at our discretion. You agree that we may block your access or disallow your continued use of the Website without notice, at any time and at our sole discretion. We reserve the right to take appropriate action at our sole discretion concerning violations or enforcement of the terms of these Terms and Conditions, preserving all rights and remedies available to us in law or equity.
  2. Consequences of Prohibited Activity. Without limiting any other provision of these Terms and Conditions or the Legal Documentation, you understand and agree that if the Company suspends, restricts, or closes your Account, or otherwise takes action against your Account, in connection with any Prohibited Activity set forth in these Terms and Conditions, including the Anti-Money Laundering and Fraud Prevention provisions:

  1. Anti-Money Laundering and Fraud Prevention

  1. You represent and warrant that all funds used for transactions on the Website are derived from legitimate and lawful sources. You further agree not to use the Website for any illegal, fraudulent, or prohibited activities, including but not limited to money laundering, in violation of applicable laws and regulations governing your jurisdiction.
  2. In the event of reasonable suspicion or confirmation of your involvement in fraudulent, unlawful, or otherwise improper conduct, including, without limitation, potential money laundering or any breach of these Terms and Conditions, the Company reserves the right to immediately terminate your access to the Website and/or your Account. Furthermore, in such circumstances, the Company shall have no obligation to redeem any Prizes, Gold Coins, or Sweepstake Coins associated with your Account.
  3. In addition to terminating your access, the Company retains the right to deny you access to any and all Services provided by the Website and/or the Company, whether current or future, at its sole discretion.
  4. Fraudulent Payment and Chargeback Policy. In cases of suspected fraudulent transactions, including but not limited to the use of stolen payment methods, unauthorized transactions, or chargebacks/disputes initiated after gameplay or redemptions, the Platform reserves the sole right, at its discretion, to:
  1. suspend or permanently terminate your Account;  
  2. suspend withdrawals and redemptions pending investigation;  
  3. reverse or void any payouts, winnings, or balances associated with the disputed transactions;  
  4. recover funds transferred to your Account or redeemed to your bank account;  
  5. treat the disputed amount as a debt owed by you to the Platform; and  
  6. seek compensation for any losses reasonably determined to result from payment abuse or fraudulent activity.

The Platform may also provide relevant information to financial institutions, payment processors, law enforcement authorities, or collection agencies as permitted by law.

  1. The Company shall not be held liable for any unauthorized use of credit or debit cards, regardless of whether such use is reported as stolen.
  2. You agree not to initiate, file, or cause to be filed any chargeback, dispute, claim, reversal, return, or inquiry in connection with any purchase or transaction conducted on or through the Platform, without the prior written consent of the Company. You are solely responsible for, and you must indemnify and hold the Company harmless in respect of, all reversals, chargebacks, disputes, claims, fees, fines, penalties, and any other damage and loss of any kind suffered or incurred by the Company that was caused or contributed to by payments that were authorized or accepted using your Account, regardless of whether such payments were actually authorized by you. This indemnification obligation includes, without limitation, all processing fees, administrative costs, chargeback fees, collection costs, legal fees, and any penalties or fines imposed by Payment Providers, card networks, or financial institutions in connection with such chargebacks or disputes. You shall remain responsible for any amounts owed to the Company under this provision, and such amounts shall constitute a debt owed by you to the Company, recoverable by any lawful means, including through collection services or legal proceedings.
  3. Identity Verification and Information Disclosure. The Company reserves the right to disclose your identity and any suspected unlawful or fraudulent activities to relevant authorities, financial institutions, or other third parties as necessary.
  4. At any time, the Company may request documentation for verification purposes, including identification, credit information, banking details, or any other relevant information required for identity verification, validation of payment method ownership, and the prevention of financial crimes. Such information may be requested during registration, prior to conducting financial transactions, or as required to comply with applicable laws, regulations, and regulatory obligations.
  5. Verification Documents and Compliance. Examples of verification documents may include but are not limited to the following:
  1. Failure to submit the requested documentation in the required form within 30 days from the initial request date may result in actions such as refusal to redeem a Prize, suspension or closure of your Account, or any other necessary action as determined by us.

  1. Disclaimer of Warranties

  1. THE SERVICES, IN WHOLE AND IN PART (INCLUDING, WITHOUT LIMITATION, ALL CONTENT AND USER MATERIALS), ARE PROVIDED, TRANSMITTED, DISTRIBUTED AND MADE AVAILABLE “AS IS” AND “AS AVAILABLE” WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
  2. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE MAKE NO WARRANTY: (A) THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; (B) THAT DEFECTS OR ERRORS IN THE SERVICES WILL BE CORRECTED; (C) THAT THE SERVICES WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; (D) AS TO THE QUALITY, ACCURACY, COMPLETENESS AND VALIDITY OF ANY INFORMATION OR MATERIALS IN CONNECTION WITH THE SERVICES; (E) THAT YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS; OR (F) THAT TRANSMISSIONS OR DATA WILL BE SECURE.
  3. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER, EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES, LIABILITIES AND DAMAGES, SO SOME OF THE ABOVE DISCLAIMERS, EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR WARRANTIES AND LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
  4. We are not liable for any downtime, server disruptions, errors, lagging or any technical or political disturbance to the Service or Games, nor attempts by you to participate by methods, means or ways not intended by us.
  5. We accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with any Service including, without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of a Service, or any errors or omissions in the Service.
  6. In the event of a system malfunction, all Game play on the Service may be void. In the event of an error or malfunction in a Game, all Game play resulting from the error or malfunction may be voided.
  7. If you are incorrectly awarded any Virtual Coins or Prizes as a result of (a) any human error; (b) any bug, defect or error in the Service; or (c) the failure of any Games to operate in accordance with the rules of the relevant Game, then we will not be liable to award you any such Virtual Coins or Prizes, and you agree that any such Virtual Coins or Prizes that have been awarded in error to your Account will be voided.

  1.  Indemnification

  1. You undertake to indemnify, defend, and hold harmless the Company, along with our officers, directors, owners, shareholders, agents, employees, contractors, suppliers, advertisers, promoters, partners, their agents, information providers, and licensors (“Indemnified Party” or collectively “Indemnified Parties”) against any claims, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) incurred by an Indemnified Party related to:
  1. Where any amounts are owed by you to the Company under the indemnification obligations set forth in this Section or under any other provision of these Terms and Conditions or the Legal Documentation, such amounts may be reflected in your Account in accordance with the Account Adjustments and Reconciliation provisions of these Terms and Conditions. You acknowledge and agree that any such outstanding obligations must be satisfied in full before you may access certain Platform features, including Prize redemptions, as determined by the Company at its sole discretion. The existence of any outstanding obligation shall not relieve you of your continuing indemnification obligations under these Terms and Conditions, and the Company retains all rights to pursue recovery of any amounts owed through any lawful means.

  1. Limitation of Liability

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL WE OR OUR AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS, OR SUPPLIERS BE RESPONSIBLE OR LIABLE TO YOU OR ANY OTHER ENTITY, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, UNDER ANY LEGAL THEORY, WHETHER CONTRACTUAL, TORT-BASED, OR OTHERWISE, FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES. THIS INCLUDES ANY LOST PROFITS, BUSINESS OPPORTUNITIES, BUSINESS INTERRUPTION, LOST REVENUE, INCOME, GOODWILL, USE OF DATA, OR OTHER INTANGIBLE LOSSES, RELATING TO YOUR PARTICIPATION OR ANY ACTION OR OMISSION BY US.

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, WE, OUR AFFILIATES, PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AGENTS, LICENSORS, SUBCONTRACTORS, OR SUPPLIERS WILL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID US IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE DATE WHEN YOU FIRST MAKE SUCH CLAIM. IF YOU HAVE NOT PAID US ANY AMOUNTS IN THE THIRTY (30) DAYS BEFORE MAKING THE CLAIM, YOUR ONLY REMEDY FOR ANY DISPUTE WITH US IS TO CEASE USING THE PLATFORM AND CLOSE YOUR ACCOUNT.

WE WILL NOT BE LIABLE FOR ANY ATTEMPTS BY YOU TO USE OUR WEBSITE BY METHODS, MEANS, OR WAYS NOT INTENDED BY US. WE ARE NOT OBLIGED TO PROVIDE REDUNDANT OR BACKUP NETWORKS AND/OR SYSTEMS.

NOTHING IN THESE TERMS AND CONDITIONS WILL EXCLUDE ANY LIABILITY WE MAY HAVE IN RESPECT OF FRAUD, DEATH, OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE.

IF ANY PART OF THESE TERMS AND CONDITIONS IS DEEMED UNLAWFUL, VOID, OR UNENFORCEABLE FOR ANY REASON, THAT PART SHALL BE CONSIDERED SEPARABLE FROM THE REST OF THESE TERMS AND CONDITIONS AND WILL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF THE REMAINING PROVISIONS.

  1. Policies and Commitments

  1. We prioritize responsible gaming and have established measures to encourage responsible play. For detailed information, refer to our Responsible Social Gaming Policy.
  2. Our commitment to safeguarding your privacy and personal data is outlined in our Privacy Policy. Should we partner with a third party to execute certain functions, your consent to these Terms and Conditions and our Privacy Policy authorizes us to share the essential information with these partners.

  1.  Governing Law

All matters concerning the construction, validity, interpretation, and enforcement of these Terms and Conditions are governed in accordance with the laws of the State of Delaware, without consideration of choice of law or conflict of law rules. Subject to the Arbitration Agreement contained in Section 21, the parties agree that any dispute, controversy, or claim arising out of or in connection with these Terms and Conditions will be submitted exclusively to state or federal courts in Delaware, and you and we consent to the venue and personal jurisdiction of those courts.

THESE TERMS AND CONDITIONS INCLUDE AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER WHICH REQUIRE THAT ANY DISPUTE BETWEEN YOU AND US BE RESOLVED BY FINAL AND BINDING INDIVIDUAL ARBITRATION FOR YOUR OWN LOSSES ONLY. YOU MAY NOT PROCEED AS A CLASS REPRESENTATIVE OR MEMBER, OR AS PART OF ANY COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, INCLUDING ANY PRIVATE ATTORNEY GENERAL OR QUI TAM ACTION. ARBITRATION MEANS YOU WILL NOT BE ABLE TO BRING YOUR CLAIM IN COURT OR PRESENT IT TO A JURY, EXCEPT AS EXPRESSLY PERMITTED IN THESE TERMS AND CONDITIONS, AND YOU WILL NOT BE ABLE TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION.

  1. Customer Service and Initial Dispute Resolution Procedure

  1. Customer Support. If you need customer service in relation to the Platform, you may contact us at [email protected]. To protect your privacy, all communications between you and us should be carried out using or referencing the email address that you used to register your Account for the Platform. Failure to do so may result in our response being delayed.
  2. Initial Dispute Resolution Procedure. The parties shall use best efforts to resolve informally any customer service issue promptly and in good faith. If the issue is not resolved, you may then pursue arbitration as set out in Section 21. However, you must first submit a Notice of Dispute as set forth in this Section 20 prior to and as a condition precedent to initiating arbitration or any other formal proceeding over a Dispute.
  3. Notice of Dispute Required Prior to Arbitration. The party initiating a claim over a Dispute must give written notice to the other party of its claim (the “Notice of Dispute“). At its sole discretion, the Company may, but is not required to, initiate an informal dispute resolution conference via telephone or videoconference to attempt to resolve the claim. To the extent the Company initiates an informal dispute resolution conference, the conference shall occur within thirty (30) days after the other party receives the Notice of Dispute or within any longer period required by applicable law, unless an extension is mutually agreed upon by the parties.

All initial dispute resolution conferences shall be conducted individually, between the Company and you. Multiple individuals with Disputes cannot participate in the same informal dispute resolution conference.

To notify the Company of a Dispute, please send a Notice of Dispute to [email protected] (clearly marked “Notice of Dispute“ in the subject line) and include the following information:

(a)  your username and the email address associated with your Account;

(b)  your first and last name, as registered on your Account;

(c)  your residence address;

(d)  your telephone number;

(e)  a detailed explanation of the complaint or claim and the basis for it;

(f)  any specific dates and times associated with the complaint or claim (if applicable); and

(g)  the remedy, action, or amount you are seeking from the Company.

  1. Pre-Condition; Tolling. The parties shall use their best efforts to settle any Dispute, claim, question, or disagreement and engage in good faith negotiations, which shall be a pre-condition to either party initiating formal arbitration as provided in Section 21. If the parties do not reach an agreed-upon solution within thirty (30) days from the date the Notice of Dispute is received, then either party may initiate binding arbitration, to the extent permitted by law, as the sole means to resolve claims, subject to these Terms and Conditions and the Arbitration Agreement.

The Notice of Dispute described in this Section 20 is a condition precedent to commencing any formal arbitration proceeding under the Arbitration Agreement (Section 21), and to commencing any litigation by a user who has successfully opted out of the Arbitration Agreement. The parties agree that any relevant limitations period or other deadlines shall be tolled solely by the period during which the parties initiate and engage in this informal dispute resolution process.

  1. Effect of Opt-Out. Regardless of whether you opt out of the Arbitration Agreement in Section 21, the terms set forth in this Section 20 shall remain in full force and effect as part of these Terms and Conditions.

  1. Dispute Resolution — Binding Arbitration and Class Action Waiver

ALL DISPUTES REGARDING YOUR USE OF THE PLATFORM ARE SUBJECT TO ARBITRATION ON AN INDIVIDUAL BASIS. THIS SECTION INCLUDES A PROVISION WAIVING THE RIGHT TO PURSUE ANY CLASS, GROUP, OR REPRESENTATIVE CLAIM AND MANDATING INDIVIDUAL ARBITRATION FOR DISPUTES BETWEEN YOU AND US, UNLESS YOU OPT OUT WITHIN THE TIME FRAME SPECIFIED BELOW.

  1. Binding Arbitration Process. Please read this Section 21 carefully. It requires you to arbitrate certain disputes and claims on an individual basis and limits the manner in which you can seek relief from the Company. This Section 21 shall be construed under and subject to the Federal Arbitration Act, 9 U.S.C. § 1 et seq. (the “FAA“), notwithstanding any other choice-of-law set out in these Terms and Conditions. For Disputes unresolved through the Initial Dispute Resolution Procedure in Section 20 within thirty (30) days from delivery of the Notice of Dispute, binding arbitration shall serve as the exclusive means to formally address claims, pursuant to the following terms.
  2. Scope. All claims arising from these Terms and Conditions, the parties’ relationship, or the use of the Platform shall be settled via binding arbitration in accordance with this Section 21.
  3. Administration; Rules; Fallback Forum. The arbitration shall be administered by JAMS (“JAMS“) under its Streamlined Arbitration Rules and Procedures, or successor rules, in effect at the time arbitration is commenced (the ”JAMS Rules“). The JAMS Streamlined Arbitration Rules and Procedures, the JAMS Consumer Minimum Standards, and instructions for filing a Demand for Arbitration are available at www.jamsadr.com or by calling 1-800-352-5267. The Company’s arbitration provisions have been reviewed for compliance with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses (the ”JAMS Consumer Standards“). If JAMS determines that the Company’s conduct does not comply with the JAMS Consumer Standards, JAMS retains the right to decline to administer the arbitration. If JAMS declines to administer or is otherwise unavailable, the parties shall arbitrate before the American Arbitration Association (”AAA“) under its Consumer Arbitration Rules. If neither JAMS nor AAA is available, the parties shall agree on an alternative arbitration provider; if they cannot agree, a court of competent jurisdiction shall appoint one consistent with this Section 21.
  4. Conduct of Arbitration. The arbitration shall be: (a) conducted by a single, neutral arbitrator in the English language; (b) held virtually for all proceedings, except by mutual agreement of the parties; and (c) limited to a maximum of one deposition per party, if any depositions are permitted under the applicable rules. Where neither party’s claim or counterclaim exceeds USD $25,000, the parties agree to resolve the Dispute solely through document submissions to the arbitrator without an oral hearing.
  5. Selection of Arbitrator. The parties shall each receive a list of arbitrator candidates from the administering forum and shall rank each candidate in order of preference. The administering forum shall appoint the arbitrator with the highest combined preference ranking. The arbitrator shall have experience in consumer contracts, social gaming platforms, or consumer sweepstakes promotions. No award or procedural order made in the arbitration shall be published.
  6. Fees. Filing fees and arbitrator compensation shall be governed by the JAMS Consumer Standards (or, if AAA administers the arbitration pursuant to Section 21.3, the AAA Consumer Arbitration Rules). You shall not be required to pay more in filing fees than the maximum amount permitted under the applicable consumer arbitration standards in effect at the time arbitration is commenced. All remaining filing fees, administrative fees, and arbitrator compensation shall be borne by the Company. The Company shall not seek reimbursement of its arbitration fees and costs unless the arbitrator finds your claim to be frivolous under applicable law.
  7. Limitation of Damages. To the fullest extent permitted by applicable law (including the JAMS Consumer Standards, the consumer-protection laws of your state of residence, and any other applicable consumer-protection statute), the parties waive any right to punitive, incidental, consequential, special, or exemplary damages, including without limitation lost profits or loss of opportunity. Damages shall be limited solely to a refund of the actual amount, if any, paid by you for the purchase of Gold Coins in connection with which the Sweepstake Coins underlying the Dispute were awarded. To the extent any portion of this limitation is held unenforceable as to a particular claim or remedy under applicable law or the JAMS Consumer Standards, the maximum relief permitted by such law or standards shall apply, and the remainder of this Section 21.7 shall remain in full force and effect.
  8. Venue. Except as otherwise required by the applicable arbitration rules, the arbitration shall be conducted in the jurisdiction in which you reside, via telephone or other remote electronic means.
  9. Authority of the Arbitrator. The arbitrator holds exclusive authority to resolve matters regarding the interpretation, applicability, enforceability, and formation of these Terms and Conditions; provided, however, that the enforceability, validity, and scope of the Class Action Waiver in Section 21.11 shall be decided exclusively by a court of competent jurisdiction. The arbitrator may grant any relief permissible in a court of law or equity, subject to the limitations set forth in Section 21.7. The award shall be binding and enforceable in any court of competent jurisdiction.
  10. Confidentiality. All arbitration proceedings, including their existence, content, and results, shall be confidential and may not be disclosed without the prior written consent of both parties, except: (a) to a party’s attorneys, accountants, or other professional advisors bound by duties of confidentiality; (b) to a party’s immediate family members; (c) as required by applicable law, regulation, court order, or governmental, regulatory, or self-regulatory authority; (d) as reasonably necessary to enforce, vacate, or challenge the arbitral award; and (e) as required by the rules of JAMS, AAA, or any other applicable arbitral provider.
  11. Class Action Waiver.

ARBITRATION SHALL OCCUR SOLELY IN THE INDIVIDUAL CAPACITIES OF THE PARTIES. THE PARTIES EXPRESSLY WAIVE THEIR RIGHT TO FILE OR SEEK RELIEF THROUGH CLASS ACTIONS, COLLECTIVE ACTIONS, CONSOLIDATED ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, QUI TAM ACTIONS, OR ANY OTHER REPRESENTATIVE PROCEEDING.

For the avoidance of doubt, you agree that you may bring claims only in your individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. Any attempt to coordinate, consolidate, or aggregate claims, including through the same legal counsel or related entities, shall be deemed a violation of these Terms and Conditions, except as expressly permitted under Section 21.12 (Mass Arbitration).

Severability of Class Action Waiver. If any portion of this Class Action Waiver is held invalid or unenforceable as to a particular claim, remedy, or form of relief by a court of competent jurisdiction, that claim, remedy, or form of relief shall be severed and may proceed in court, while the remainder of this Section 21 shall remain in full force and effect as to all other claims, remedies, and relief. In no event shall a finding of invalidity as to any one element of this Class Action Waiver result in the invalidity of the Arbitration Agreement as a whole.

  1. Mass Arbitration. To increase the efficiency of resolution, if twenty-five (25) or more substantially similar Demands for Arbitration against the Company, presented by or with the assistance of the same law firm, organization, or coordinated group of firms or organizations, are submitted to JAMS, AAA, any other arbitral forum, or filed in court within a sixty (60)-day period (a “Mass Arbitration“), the JAMS Mass Arbitration Procedures and Guidelines (the ”JAMS Mass Rules“) shall apply, and the JAMS Process Administrator (as described in the JAMS Mass Rules) shall have the authority to implement the procedures set forth therein, including coordination, batching, bellwether selection, and consolidated administration of fees, in accordance with and subject to the procedural protections of the JAMS Mass Rules. The statute of limitations for all stayed claims shall be tolled during this process. This Section 21.12 is intended to prevent abusive, duplicative, or coordinated filings while preserving the procedural protections required by the JAMS Mass Rules and applicable law.
  2. Certification of Claims. By submitting any claim, you certify that: (a) the claim is not brought for an improper purpose (such as harassment or cost inflation); (b) the legal arguments are warranted under applicable law; (c) factual allegations have evidentiary support; and (d) any legal representative is duly authorized. The arbitrator may impose sanctions, including costs and reasonable attorneys’ fees, only upon a finding that the claim is frivolous under applicable law.
  3. Injunctive and Provisional Relief. Notwithstanding any other provision of this Section 21, either party may seek injunctive, provisional, or equitable relief from a court of competent jurisdiction to prevent or enjoin (i) the actual or threatened infringement, misappropriation, or violation of intellectual property or confidentiality rights, or (ii) unauthorized access to or use of the Platform, including without limitation fraud, scraping, account abuse, or violations of these Terms and Conditions. The pursuit of such relief shall not constitute a waiver of the Arbitration Agreement.
  4. Opt-Out Option.

(a)  New Users. If you have not previously agreed to an arbitration provision in connection with your use of the Platform, you may opt out of the Arbitration Agreement and Class Action Waiver in this Section 21 by sending written notice to us at [email protected] (clearly marked “Arbitration Opt-Out“ in the subject line) within thirty (30) days of registering your Account.

(b)  Existing Users. If you registered an Account prior to the effective date of this Section 21, the Company shall present these dispute resolution provisions to you. You may opt out of the Arbitration Agreement and Class Action Waiver by sending written notice as described in Section 21.15(a) within thirty (30) days following your first access of the Platform on or after the effective date.

(c)  Required Content. For your opt-out notice to be effective, it must include your full name, the email address associated with your Account, your postal address, and the following exact statement: “I decline the agreement to arbitrate as contained in the TurboStakes Terms and Conditions.”

(d)  Independent Decision. Whether to agree to arbitration is an important decision. It is your decision to make and you are not required to rely solely on the information provided in these Terms and Conditions. You should take reasonable steps to conduct further research and to consult with counsel (at your own expense) regarding the consequences of your decision.

(e)  Effect of Opt-Out. Opt-out requests sent after the applicable thirty (30)-day period shall be void. Failure to substantially comply with the requirements of this Section 21.15 shall render the opt-out invalid; provided, however, that minor or technical deficiencies that do not impair the Company’s ability to identify the user and process the opt-out shall not, by themselves, render the opt-out invalid. Even if you opt out of the Arbitration Agreement, all other provisions of these Terms and Conditions, including Section 20 (Customer Service and Initial Dispute Resolution Procedure) and Section 22 (Waiver of Jury Trial), shall continue to apply.

(f)  Pre-Existing Arbitration Agreements. If you are already subject to a prior arbitration agreement with the Company that has not been validly opted out of, that agreement shall remain in full force and effect, except to the extent superseded by the Company’s notice to existing users under Section 21.15(b).

  1. Severability. If any provision of this Section 21 (other than the Class Action Waiver, which is governed by Section 21.11) is held invalid or unenforceable, that provision shall be severed and the remainder of this Section 21 shall continue in full force and effect.

  1. Waiver of Jury Trial

EACH PARTY HEREBY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THE PLATFORM OR ANY TRANSACTIONS BETWEEN THE PARTIES, WHETHER BASED ON CONTRACT, TORT, STATUTE, OR ANY OTHER THEORY. THIS WAIVER APPLIES WHETHER OR NOT YOU OPT OUT OF THE ARBITRATION AGREEMENT IN SECTION 21.

  1.  Intellectual Property Rights

  1. All Content and products available on the Website are the exclusive property of the Company. Third-party content, where applicable, is duly licensed to the Company. The Company holds sole title, ownership, and legal interest in trademarks, trade names, logos, patents, patent applications, web domains associated with the Content and products, inventive steps, ideas, and copyrights, registered or not, in all jurisdictions where the Content and products are accessible.
  2. We expect all Users and third parties to respect our intellectual property rights.
  3. The Content and products used by us in delivering the Website, including software, images, graphics, photographs, animations, videos, music, audio, and text, are owned by or licensed to us.
  4. Your usage of our Website does not confer any rights to our copyrighted materials.
  5. You are not permitted to use any of our copyrighted materials without our express written permission.
  6. All rights not expressly granted herein are reserved by the Company. Any use of the Website not expressly permitted by these Terms and Conditions shall constitute a breach hereof and may violate copyright, trademark and/or other laws.

  1.  Third Parties

  1. Our Website may grant access to other third-party materials, games, services, or websites (referred to as “Third Party Websites”), including social media platforms. You acknowledge and agree that the Company has no control over the contents of any Third Party Website or resources, and shall not be responsible for any loss or damage that may arise from your use thereof. Any links to Third Party Websites do not indicate that the Company is affiliated with and/or sponsors or endorses any goods or services offered by such Third Party Website.
  2. Third Party Websites are subject to the terms and conditions outlined by that third party. You are solely responsible for reviewing and understanding the terms and conditions relating to any Third Party Website. If you decide to visit any Third Party Website or other third-party resources linked to the Website, you acknowledge that you do so entirely at your own risk and subject to the terms of use for such Third Party Websites.
  3. We are not liable for (i) issues you encounter with Third Party Websites, including Third Party Games, or (ii) actions taken on Third Party Websites. For specific game issues, we strongly advise directly contacting the provider of the Third Party Games for resolution.

  1. Final Provisions

  1. Amendments to Terms and Conditions. The Company reserves the right, at its sole discretion, to amend, modify, delete, or add to these Terms and Conditions at any time, without prior notice. Any such changes will take effect immediately upon their publication on the Website. Your continued access to or use of the Website following the publication of such changes shall constitute your acceptance of the revised Terms and Conditions. The “Date Updated” at the top of this document indicates the date of the most recent revision. You are responsible for reviewing these Terms and Conditions periodically to ensure that you remain informed of any updates or amendments. In the event that any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, such provision shall be modified or eliminated to the minimum extent necessary, without affecting the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
  2. Entire Agreement. Unless specified otherwise, these Terms and Conditions supersede all prior oral or written terms and conditions, arrangements, or understandings between us. You acknowledge that you are not relying on any representation, agreement, term, or condition that is not set out in these Terms and Conditions or the Documentation. You agree to be bound by any affirmation, assent, or agreement you transmit through the Website. You agree that when you click on an “I agree,” “I consent,” or other similarly worded button, check box, or entry field with your mouse, keystroke, or other computer device, your agreement or consent will be legally binding and enforceable as to the terms thereof and the legal equivalent of your handwritten signature.
  3. These Terms and Conditions prevail over any communication between us via email or chat.
  4. Assignment. These Terms and Conditions are personal to you, and are not assignable, transferable or sub-licensable by you, except with our prior written consent. The Company reserves the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without notice to you.
  5. Business Transfers. In the event the Company undergoes a change of control, merger, acquisition, or sale of assets, your Account and associated data may be part of the assets transferred to the purchaser or acquiring party.
  6. Survival of Obligations. Sections 14 (Disclaimer of Warranties), 15 (Indemnification), 16 (Limitation of Liability), 19 (Customer Service and Initial Dispute Resolution Procedure), 20 (Dispute Resolution), 21 (Waiver of Jury Trial), and 22 (Intellectual Property Rights) shall be deemed to survive the termination of these Terms and Conditions or your use of your Account for any reason.

  1. Force Majeure

  1. We will not be liable or responsible for any failure to perform or delay in the performance of any of our obligations outlined in these Terms and Conditions due to events outside of our reasonable control, including but not limited to an act of God, hurricane, war, fire, riot, earthquake, weather, pandemic or endemic, terrorism, act of public enemies, strikes, labor shortage, actions of governmental authorities or other force majeure event.

  1. No Agency

  1. Nothing within these Terms and Conditions should be construed as creating any agency, partnership, trust arrangement, fiduciary relationship, or any other form of joint enterprise between you and us.

  1. Waiver

  1. Our failure to assert breach or a violation of these Terms and Conditions or otherwise failure to exercise any rights under these Terms and Conditions shall not constitute or be deemed a waiver or forfeiture of such rights or a waiver or forfeiture of such rights in the future.
  2. For any clarifications or guidance regarding any part of our Service, please contact us directly at [email protected]