PRIVACY POLICY
Effective Date: 01/30/2026
This Privacy Policy describes how
Milky Way Entertainment LLC, a company incorporated under the laws of (“Company”,
“we”, “us”, or “our”), collects, uses,
discloses, and protects information in connection with your use of:
i. the website available at
https://turbostakes.com/, including all associated domains and sub-domains,
ii. any related mobile or web applications, and
iii. any content, functionality, and services offered thereon (collectively, the
“Website” or “Service”).
This Privacy Policy forms part of, and must be read together with, our
Terms and Conditions, Sweeps Rules, Responsible Social Gaming Policy, and
any other applicable policies and notices governing your use of the Website
(collectively, the “Legal Documentation” or
“Documentation”). Capitalized terms used but not defined in this
Privacy Policy have the meaning given to them in the Legal Documentation.
By creating an Account, accessing, or otherwise using the Website, you
acknowledge that you have read and understood this Privacy Policy and agree
to the processing of your information as described herein. If you do not
agree, you must not use the Website or the Service.
By accessing or using the Website and/or providing us with any personal
information, you acknowledge and agree that you have read, understood, and
consent to the practices described in this Privacy Policy. You further
acknowledge and agree that your information will be collected, used, stored,
and disclosed in accordance with this Privacy Policy and the laws of the
United States.
To the fullest extent permitted under applicable law, you agree that your
access to and use of the Website is governed exclusively by United States
law. You understand and agree that any rights you may have under the data
protection or privacy laws of any other jurisdiction may not apply to your
use of the Website, and you expressly consent to the processing of your
information in accordance with U.S. legal standards and this Privacy
Policy.
If you do not agree with any provision of this Privacy Policy, you must
immediately discontinue use of the Website and refrain from providing any
personal information to us.
We may update or amend this Privacy Policy from time to time. You are
encouraged to review this Privacy Policy periodically to remain informed
about our privacy practices.
If you have any questions or requests in relation to this Privacy Policy,
please contact us at
[email protected].
1. DATA SECURITY
1.1. We are committed to safeguarding your personal information and maintaining
the privacy and integrity of the data we collect. We implement commercially reasonable technical, physical, and administrative
safeguards
designed to protect personal information against accidental or unlawful
destruction, loss, alteration, unauthorized access, disclosure, or misuse.
These measures include, without limitation:
i. restricting physical access to servers and data storage environments;
ii. implementing authentication controls, access-management protocols, and
password protections;
iii. using industry-standard security technologies, such as encryption and
firewalls; and
iv. conducting monitoring, logging, and other security processes intended to
detect and mitigate potential threats.
1.2. Despite our efforts, no method of transmission over the Internet or electronic storage is
completely secure, and we cannot guarantee absolute security. Any transmission of personal
information to or through the Website is undertaken at your own risk. You
understand and acknowledge that we are not responsible for interception,
compromise, or unauthorized access to personal information that occurs due
to causes beyond our reasonable control, including but not limited to:
i. your own actions or omissions;
ii. failures or vulnerabilities in third-party systems, networks, or service
providers;
iii. corruption or failure of storage media;
iv. power outages, natural disasters, or other force-majeure events;
v. acts of vandalism, hacking, malware, sabotage, or terrorism; or
vi. unauthorized circumvention of any privacy settings or security measures
employed by the Website.
1.3. You are solely responsible for maintaining the confidentiality and security of your Account
credentials, including your username and password. You must not share, disclose, or
otherwise make your login information available to any third party. If you
believe that your Account has been accessed without authorization or that
your interaction with us is no longer secure, you must notify us immediately using the contact information provided below.
1.4. In the event that we determine that the security of personal information in
our possession or control may have been compromised, we may notify you as
required by applicable law. Where notification is appropriate and
permissible, we will endeavor to do so as promptly as reasonably practicable
under the circumstances. If we have your email address, notification may be
sent to you electronically.
2. INFORMATION WE COLLECT
2.1. Information We Collect from Users. We collect information about Users through a variety of methods,
including information you provide directly and information collected
automatically through your interaction with the Website and Services. This
may include personal information and account-related information, such as:
i. Contact Information:
Your email address, physical mailing address, mobile number, and any other
telephone numbers you provide.
ii. Identification Information:
Your first name, last name, age, likeness, and any other identifiers
necessary to establish or maintain your Account.
iii. Account Credentials: Your username, password, profile images, and other
authentication details associated with your Account.
iv. Transactional and Verification Information: Mailing address, telephone
number, payment information, and any additional information required for
redemption, verification, or compliance purposes (including financial institution details, credit card information, bank account statements, or
similar documentation).
v. Customer Support Communications: Information you provide through live chat,
email, support tickets, or any other method of contacting our customer
support team.
vi. Third-Party Source Information: Data we receive from third parties, such as
social media platforms (e.g., Facebook), advertising partners, or other
service providers regarding your interaction with or connection to the
Services.
vii. Location Information: Geographic and location-related data derived from the
device(s) used to access the Website, subject to your device settings and
permissions.
viii. Activity and Device Information: Data related to your interaction with the
Services, including content viewed or used, session duration and frequency,
referral information, device type, hardware model, unique device
identifiers, operating system, browser type, IP address, and similar
technical details.
2.2. Other information. We may also collect non-directly identifying information or aggregated information
that does not, on its own, identify you personally. This may include,
without limitation:
i. general usage data and browsing patterns;
ii. statistical or demographic information related to groups of Users;
and
iii. geographic
indicators such as a device’s zip code or postal code.
Such information may be used for analytics, service improvement, reporting,
or other lawful business purposes.
2.3. Accuracy of Information Provided
i. By submitting any information to or through the Website, you represent and
warrant that all such information is true, accurate, complete, and current
for the purposes for which it is provided. This includes, without
limitation, maintaining the accuracy of your contact information, such as
telephone numbers and email addresses.
ii. You are solely responsible for ensuring that any information you provide is
updated promptly
as necessary to maintain its accuracy and completeness. We may rely on the
information you provide unless and until you notify us of any changes.
2.4. By providing your telephone number(s) to us, you expressly consent to our
use of such
number(s) to contact you. Such communications may be made through pre-recorded or artificial voice messages, autodialed or automated calls,
SMS or text messages, and emails, and may relate to:
i. matters concerning the Legal Documentation;
ii. Account-related information, including purchases, redemptions,
verifications, or security notices; and
iii. promotional or marketing communications from us or on our behalf, to the
extent you have provided any legally required opt-in consent for such
messages.
We may rely on the contact information you provide unless and until you
withdraw your consent or otherwise update your details.
2.5. Opting
Out.
You may opt out of receiving certain types of communications at any time by
contacting us at [email protected]
or by using the unsubscribe or opt-out mechanism included in the applicable
message.
Please note that opting out of marketing or promotional communications will notaffect our ability to send non-promotional messages relating to your
Account, the Service, or important updates to the Legal Documentation.
2.6. We collect information about Users through multiple channels and
interactions, including but not limited to when a User accesses or navigates
the Service, creates or manages an Account, purchases or acquires virtual
items, participates in Promotions or surveys (including those administered
by third-party partners), or engages with any other feature, functionality,
or service made available through the Website.
2.7. We may also collect information through various communication channels,
including telephone calls, video calls, email correspondence, instant
messaging, live chat, physical mail, SMS/text messages, and interactions on social
media platforms.
Telephone and video communications may be recorded
for training, quality assurance, fraud prevention, and compliance purposes.
By participating in such calls, you acknowledge and consent
to the recording of the call, except where applicable law requires
additional notice or consent procedures, in which case we will comply with
those requirements.
2.8. We utilize a range of technologies on our Website and within our
applications, including technologies embedded on third-party sites or
platforms, to enhance functionality, analyze usage, personalize content, and
support marketing activities. These technologies may include, without
limitation:
i. Cookies:
Small text files placed on your browser or device that uniquely distinguish
your device, enable core functionality, remember your preferences, and help
us understand how you interact with the Website.
ii. Similar Identifying Technologies:
Technologies such as marketing pixels, tags, mobile device identifiers, and event tagging, which assist in tracking interactions, attributing conversions,
delivering targeted advertising, and monitoring performance. Mobile Device
Identifiers may, where permitted by applicable law and your device settings,
be shared with advertisers or analytics partners for marketing, attribution,
or measurement purposes.
iii. Analytical Tools:
Third-party and proprietary analytics technologies used to collect
information during your interactions with the Website or our applications on
third-party platforms. These tools help us understand Website performance,
user behavior, session patterns, and the effectiveness of content,
campaigns, and features.
These technologies may operate independently or in combination and can
collect data such as device type, browser information, IP address, pages
viewed, session duration, referral sources, and interactions with Website
elements.
3. UTILIZATION OF YOUR INFORMATION
3.1. We use the information we collect from and about you for the purposes set
forth in this Privacy Policy and the Legal Documentation, including the Terms and Conditions, Sweeps Rules, and Responsible Gaming
Policy. Such information may be processed by us or by other companies within
our corporate group acting as data processors or service providers, strictly in accordance with applicable law and our instructions.
3.2. Your information may be used for a variety of operational, administrative,
legal, and commercial purposes, including but not limited to:
i. Provision and Operation of the Services:
To create, maintain, and administer your Account; provide access to Gold
Coin Games and Sweepstakes; process purchases, redemptions, and Prize
claims; and deliver the functionalities, features, and content offered
through the Website.
ii. Verification, Eligibility, and Compliance:
To verify your identity, age, residency, location, device integrity, and
eligibility to participate in sweepstakes or Promotions; to conduct
responsible gaming assessments; and to comply with the Sweeps Rules and
other Legal Documentation.
iii. Customer Support and Communications:
To respond to inquiries, resolve disputes, provide assistance, and
communicate about Account activity, security issues, updates, and changes to
the Legal Documentation.
iv. Security, Fraud Detection, and Risk Management:
To safeguard the Website, detect and prevent fraud, unauthorized activity,
bonus abuse, or violations of the Legal Documentation; and to maintain
technical and organizational security measures.
v. Marketing, Analytics, and Personalization:
To deliver promotional communications (subject to your consent where
required), conduct surveys and market research, analyze user behavior,
optimize Website performance, personalize your experience, and measure
advertising and campaign effectiveness.
vi. Internal Business Purposes:
To support internal operations such as auditing, recordkeeping, data
analysis, research, reporting, training, and service development.
vii. Legal and Regulatory Compliance:
To comply with applicable laws, law-enforcement requests, regulatory
requirements, anti-money-laundering (AML) obligations, tax rules, and
reporting duties, and to establish or defend legal claims.
4. REASONS FOR COLLECTION AND USE OF INFORMATION
4.1. We collect and use your information for a variety of operational, legal,
and commercial purposes, each of which supports the functioning, integrity,
and compliance of the Website and the Services. These purposes include,
without limitation:
i. Identification, Eligibility, and Verification. To identify you as a User,
confirm your age and identity, collect and verify your location, and
determine whether you meet the eligibility requirements to access the
Website, create an Account, participate in Sweepstakes, or redeem Prizes.
This may include the use of geolocation data, government-issued
identification, and other verification documentation.
ii. Transactions and Payment Processing. To process transactions, including (without limitation) the purchase of
Gold Coins, acquisition of promotional items, and submission of redemption
or Prize requests.
Information you provide may also be used to satisfy anti-money laundering (AML), fraud-prevention, sanctions-screening, and payment authentication
obligations.
We disclose payment-related information only to third-party processors to the extent necessary
to facilitate such transactions or comply with legal and regulatory
requirements.
iii. Service Provision and Account Management.
To establish, maintain, operate, and manage your Account; enable access to
the Website and its features; conduct routine and enhanced security checks;
prevent unauthorized activity; and address technical, operational, or
customer service inquiries.
iv. Customer Service and User Experience Enhancement. To improve your interaction with the Website and optimize customer
support, including:
• responding to inquiries and support requests,
• tailoring content and service delivery to your preferences,
• monitoring and enhancing the overall quality, reliability, and user
experience of the Website.
v. Compliance With Law and the Legal Documentation. To comply with obligations under applicable laws and regulations,
including U.S. gaming, sweepstakes, consumer protection, privacy, and
financial regulations.
This includes enforcing our Terms and Conditions, Sweeps Rules, and other
policies; investigating suspicious activity; and responding to lawful
governmental, regulatory, or judicial requests.
vi. Legitimate Business Interests. Where necessary for our legitimate business interests, or those of a
third party, provided that such interests are not outweighed by your rights,
freedoms, or reasonable expectations. These interests may include:
• operating, securing, and improving the Website and Services;
• conducting analytics, performance measurement, and internal
reporting;
• developing new features, products, and marketing strategies; and
• maintaining fraud prevention, risk management, and IT infrastructure.
5. COMMUNICATION AND NOTICES
5.1. We may contact you using any contact details you have provided to us,
including email, live chat, telephone, SMS/text message, push notification,
physical mail, or via social media or in-Account messaging. Such
communications may include, without limitation:
i. administration and management of Promotions, Sweepstakes, and competitions in which you choose to participate;
ii. notifications regarding purchases, redemptions, Prize claims, and verification requests;
iii. important notices concerning updates to the Legal Documentation, including this Privacy Policy, the Terms and Conditions, the Sweeps
Rules, and any other applicable policies;
iv. information necessary for security, fraud prevention, and Account integrity; and
v. marketing or promotional communications, to the extent you have provided any legally required consent and as
further described in this Privacy Policy.
5.2. Certain categories of communications (for example, transactional emails,
security alerts, and notices of material changes to the Legal Documentation)
are considered service or legal notices
and are not subject to marketing opt-out, as they are necessary for the
proper administration of your Account and the Website.
5.3. Where required by applicable law, we will obtain your consent before
sending specific types of promotional or marketing communications, and you
may withdraw such consent at any time in accordance with this Privacy
Policy.
6. COMPLIANCE AND LEGAL OBLIGATIONS
6.1. We use and may disclose the information we collect to comply with our
legal, regulatory, and contractual obligations. This includes, without
limitation:
i. complying with applicable sweepstakes, gaming, consumer protection,
privacy, tax, and financial regulations;
ii. performing know-your-customer (KYC), identity verification, age
verification, and anti-money-laundering (AML) checks;
iii. meeting record-keeping, reporting, and audit requirements;
iv. enforcing, monitoring, and evidencing compliance with the Legal
Documentation, including the Terms and Conditions and Sweeps Rules;
v. responding to lawful requests from courts, regulators, law-enforcement
authorities, or other governmental bodies; and
vi. establishing, exercising, or defending legal claims, including in
connection with investigations of suspected fraud, abuse, or other
prohibited conduct.
6.2. Any use or disclosure of information for these purposes will be made
strictly in accordance with applicable law and, where required, subject to
appropriate safeguards or legal process.
7. YOUR RIGHTS REGARDING INFORMATION
7.1. Subject to applicable law and any limitations set out therein, you may have
certain rights in relation to the personal information we hold about you.
These may include the right to:
i. Access: request confirmation as to whether we process your personal
information and obtain a copy of such information;
ii. Rectification: request correction or completion of inaccurate or incomplete
personal information;
iii. Erasure: request deletion of your personal information, where there is no
overriding lawful basis for its continued processing;
iv. Restriction: request that we restrict the processing of your personal
information in certain circumstances (for example, while we verify its
accuracy or our legal basis for processing);
v. Objection: object to certain processing activities, including processing
based on our legitimate interests and, where applicable, direct
marketing;
vi. Withdrawal of consent: where processing is based on your consent, withdraw
that consent at any time, without affecting the lawfulness of processing
carried out prior to such withdrawal.
7.2. To exercise any of these rights (where available under applicable law),
please contact us using the contact details provided in this Privacy Policy.
We may need to verify your identity before responding to your request and
may decline a request where we are legally permitted or required to do so
(for example, where retention is necessary for compliance, dispute
resolution, or fraud prevention).
7.3. Your exercise of these rights does not relieve you of any obligations under
the Legal Documentation, and certain rights may be limited, unavailable, or
subject to conditions depending on your jurisdiction and the nature of the
information involved.
8. INFORMATION SECURITY MEASURES
8.1. Safeguarding your personal information is of fundamental importance to us.
We implement physical, electronic, and organizational safeguards
designed to protect your information from accidental or unlawful
destruction, loss, alteration, unauthorized disclosure, or access. These
safeguards may include, without limitation:
i. access controls and authentication mechanisms, including password
protections and role-based access;
ii. the use of firewalls, intrusion detection, and other technical security
measures;
iii. secure data-storage practices and encryption where appropriate;
iv. operational protocols and internal policies governing how information is
accessed, used, and shared; and
v. periodic review and updating of our security measures to reflect industry
practices and legal requirements.
8.2. Notwithstanding our efforts to maintain a secure environment, no system or method of data transmission or storage can be guaranteed to be
100% secure. Accordingly, we cannot and do not guarantee the absolute security of your
information.
8.3. If you believe that your Account or any interaction with us is no longer
secure (for example, if you suspect unauthorized access to your Account or
your credentials), you must notify us immediately at
[email protected].
8.4. Where we are legally required to do so, and where feasible under the
circumstances, we will notify you of any breach of security that results in
unauthorized access to your personal information, using the contact details
we have on file and in accordance with applicable law.
9. INFORMATION RETENTION
9.1. We retain your information for as long as necessary to fulfill the purposes
described in this Privacy Policy, to meet our legitimate business needs, and
to comply with applicable legal, regulatory, and contractual obligations.
Retention periods may vary depending on the nature of the information and the
purposes for which it was collected.
9.2. If your Account is closed, suspended, or terminated for any reason, we may
continue to retain certain information for a period of time that is
reasonably necessary to:
i. resolve disputes;
ii. investigate or clarify past activity;
iii. comply with statutory recordkeeping requirements;
iv. enforce the Legal Documentation;
v. prevent fraud, abuse, or unlawful activity; and
vi. meet our legal or regulatory obligations.
After the applicable retention period has expired, we will delete,
anonymize, or otherwise render your information unusable in accordance with
our internal policies and applicable law.
10. INFORMATION SHARING
10.1. Sharing With Group Companies and Authorized Service Providers
We may share your information with our parent companies, subsidiaries,
affiliates, and other entities within our corporate group, as well as with
trusted third-party service providers that perform services on our behalf.
Such services may include, without limitation:
i. processing payments and facilitating financial transactions;
ii. conducting identity, age, fraud, and geolocation verification;
iii. performing quality assurance and website performance testing;
iv. personalizing and enhancing your experience on the Website;
v. sending email, SMS, push notifications, and other communications;
vi. providing security monitoring, data storage, hosting, and technical
maintenance;
vii. preventing, detecting, or investigating potentially harmful, fraudulent, or
unlawful activities; and
viii. assisting in compliance with legal, regulatory, and reporting
obligations.
10.2. We share only the minimum amount of information necessary
to allow these service providers to perform their respective functions. All
such parties are required to protect your information and may use it solely
as instructed by us and in accordance with this Privacy Policy and
applicable law.
10.3. Sharing of Aggregated or De-Identified Information
We reserve the right to disclose aggregated, anonymized, or otherwise
de-identified information to third parties for purposes including, but not
limited to:
i. marketing and advertising analysis;
ii. reporting and analytics for business partners;
iii. demonstrating Website usage patterns or performance metrics;
iv. improving our products, services, and user experience; and
v. supporting advertisers, advertising networks, and strategic partners.
Any information disclosed in this manner will not
identify any individual User and will not include personal
information.
11. THIRD PARTY SERVICES AND COLLECTION OF INFORMATION
11.1. Third-Party Tracking Technologies and Data Collection. Certain third parties may provide content, advertising, analytics tools,
or other materials on or through the Website. Such third parties may use cookies, pixels, web beacons, tags, APIs, mobile identifiers, and other
tracking technologies
to collect information about you, including information about:
i. your interactions with the Website and third-party content;
ii. your browsing behavior over time;
iii. your activity across different websites, applications, and online
services;
iv. device identifiers, IP address, geolocation data, and other technical
information.
11.2. These third parties may use such information for various purposes,
including delivering interest-based advertising, retargeting, behavioral analysis, market research, analytics, and other
forms of targeted content.
11.3. We do not
control third-party tracking technologies or how those third parties choose
to use the information they collect. Their data collection and processing
activities are governed exclusively by the terms, conditions, and privacy
policies of those third parties, not by this Privacy Policy.
11.4. Your use of any third-party service, application, or feature integrated
with or accessible through the Website is subject to the user terms and
privacy policies of the third-party provider. This Privacy Policy does not apply
to third-party websites, applications, or services, even if accessible
through the Website.
11.5. Third-Party Payment Processing. When you initiate a payment or redemption-related transaction through the
Website, the transaction may be processed by a third-party payment processor
or other external service provider. In such cases, the third-party processor
may collect certain payment or billing information directly from you, which
may include:
i. your name;
ii. email address;
iii. physical address;
iv. payment card details or financial institution information;
v. other billing, authentication, or verification information.
These third-party processors operate independently from us and may
maintain, store, or process your payment information in accordance with
their own privacy policies and legal obligations. We do not control, and are
not responsible for, their data practices.
11.6. Third-Party Websites and External Links. If you choose to access, click on, use, or provide any personal
information to a third-party website, application, or service (including
through links, integrations, or embedded content), you acknowledge and agree
that you do so at your sole risk. We do not operate, control, monitor, endorse, or assume responsibility
for:
i. the content, policies, security, or practices of any third-party
site;
ii. the accuracy, availability, or reliability of third-party materials;
iii. how any third party collects, uses, stores, or shares your
information;
iv. whether any third-party website functions without error or interruption;
or
v. whether such websites or their servers are free of malware, viruses,
exploits, or harmful components.
11.7. To the fullest extent permitted by law, we disclaim all liability arising
from your use of or interaction with any third-party website, service, or
provider.
11.8. We strongly encourage you to review the terms of use and privacy policies
of any third-party website
before providing personal information or engaging with that service.
12. ANNOUNCEMENT
OF PRIZE WINNERS AND INFORMATION SHARING
12.1. We may use certain information about Prize winners for announcement, verification, promotional, and marketing purposes, as permitted under this Privacy Policy, the Sweeps Rules, the Terms and
Conditions, and applicable law. Subject to any required consent and any
statutory restrictions, we reserve the right to publicly disclose
information relating to a Prize winner, which may include, without
limitation:
i. the winner’s name (full or partial, as permitted by law);
ii. the type and amount of Sweepstake Coins, Gold Coins, or Prize awarded;
iii. the winner’s city, state, and country of residence;
iv. the winner’s profile picture or avatar; and
v. any other personal information collected and used in accordance with this
Privacy Policy.
12.2. Such information may be displayed or distributed across various channels,
including but not limited to:
i. the Website and Services;
ii. social media platforms;
iii. affiliated or partner marketing channels;
iv. email or push notification campaigns;
v. promotional materials; and
vi. traditional media, including radio, television, print media, or other
physical distribution channels.
12.3. Where required by applicable law or the Sweeps Rules, we may request your
explicit consent to use your information for publicity purposes. In
jurisdictions where winner disclosure is mandated (for example, for
regulatory transparency), we may publish certain details irrespective of
additional consent.
12.4. By participating in Sweepstakes or Promotions, you acknowledge and agree
that your information may be used and disclosed in accordance with this
section and the broader Legal Documentation.
13. INFORMATION
SHARING IN BUSINESS TRANSACTIONS
Your information may be shared in association with the sale, merger,
acquisition, or similar transaction involving the company to a third party,
or in the transfer of substantial company assets to a third party.
14. CHANGES TO THE PRIVACY POLICY
Updates to this Privacy Policy will occur periodically to reflect legal
changes and adjustments to our policies. Users will be notified of any
significant changes, and when required by law, consent will be obtained.
Changes become effective upon posting the updated Privacy Policy on our
Website. Users are responsible for staying updated on these changes posted
on our Website (https://turbostakes.com/).
15. CONTACT INFORMATION
For inquiries, please reach out to our representative at
[email protected].
16. INFORMATION FOR SPECIFIC GROUPS IN THE UNITED STATES
Our Services are available to individuals who have reached the age of
majority in their respective jurisdictions. We will not knowingly collect or
maintain information from minors. If you suspect that a minor has provided
us with personal information and wishes for it to be deleted, contact us
at
[email protected].
17. FOR NEVADA RESIDENTS
Nevada residents who have made purchases related to the Services may opt
out of the "sale" of "Covered Information" under Nevada law. While we may
share your information with third parties for offers and promotions, we do
not believe this sharing constitutes a sale under Nevada law. Nevada
residents can request to opt out by contacting the representative at
[email protected].
Reasonable steps will be taken to verify your identity and the authenticity
of your request.
18. FOR CALIFORNIA RESIDENTS
a. As a California resident, you hold the right to request disclosure of the
personal information collected from you, to have that information deleted,
and, subject to specific constraints, to opt out of the sale of your
personal information.
b. To exercise your California privacy rights, contact the representative by
creating a ticket via our customer support portal. We will verify your
identity when you request to exercise these rights. While logging into your
Account might suffice, additional verification information may be requested
if there are suspicions of Account compromise or if you do not have an
Account.
c. You also have the right to appoint an agent to act on your behalf. To
verify authorization, your agent must provide a signed written authorization
or a copy of a power of attorney.
d. Twice within a 12-month period, you can request disclosure of the
categories of personal information collected, used, and shared, including
specific pieces collected and shared with third parties for direct
marketing.
e. You can also request the deletion of personal information collected from
you, although certain information may be exempt under California law. Your
choice to exercise these rights won't impact your access to or the quality
of our Services.
f. We might sell directly identifying information like name, telephone number,
mailing address, or email address. Opting out of the sale of personal
information is possible by contacting the representative via the customer
support portal at
[email protected].
g. If you're a California resident under 19 years old, you can request to
view, correct, or delete information provided by you or posted publicly.
However, our Services are limited to individuals of legal age, and we will
not knowingly collect or maintain information from minors.
h. Regarding "Do Not Track" settings, we presently do not take actions to
respond to these settings. Instead, we adhere to the standards outlined in
this Privacy Policy.
i. California Collection Notice:
● We might share the information described below with third parties for
various purposes:
● With our group companies in line with this Privacy Policy.
● With vendors and partners to deliver our Services.
● If obligated by applicable law or legal process.
● To exercise, establish, or defend our legal rights.
● To safeguard vital interests.
● In connection with business sales.
j. We collect various categories of information. The table below delineates
how we collect and use such categories:
Categories of information collected
|
|
Sources of personal information
|
Identifiers and Contact Information (e.g., name, email, address,
phone number)
|
Financial fraud prevention, Account security, Promotional
content
|
Provided by you directly or through platform usage, Social Media,
or other third-party accounts
|
Demographic Information (e.g., gender, age)
|
Eligibility verification, Business analytics
|
Provided by you directly or through platform usage
|
Customer Support Inquiries
|
Business analytics, Dispute resolution, Enhanced customer support
|
Provided by you directly or through platform usage, and by our service providers
|
Device Information and Identifiers
|
Fraud prevention, Business analytics, Quality assurance
|
Provided by you directly or through platform usage, and by our
service providers
|
Connection and Usage Data
|
Fraud prevention, System monitoring, Business analytics
|
Provided by you directly or through platform usage, and by our
service providers
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|
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Fraud prevention, Business analytics, Legal compliance
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Provided by you directly or through platform usage, and by our
service providers
|
|
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Fraud prevention, Verification for deposit and redemption
processes
|
Provided by you directly or through platform usage
|
|
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Fraud prevention, Business analytics, Promotional content
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Provided by you directly or through platform usage
|
19. INTERNATIONAL USERS
This Privacy Policy is intended to cover the collection of information
within our home jurisdiction. Some countries may require stricter privacy
policies than those described herein. If you are accessing the Website
and/or Services from a foreign country, you understand and agree that your
information may be transferred to, stored, and processed in our home
jurisdiction or the jurisdiction of the third parties described herein, and
that the data protection and other laws of our home jurisdiction or the
jurisdiction of such third parties might not be as comprehensive as those in
your home country
20. GOVERNING LAW
a. This Privacy Policy shall be construed and enforced in accordance with the
laws of
[email protected]
without regard to any conflict of law provisions. Notwithstanding the
foregoing, this Privacy Policy and the collection of information hereunder
shall comply with all applicable data protection laws and regulations.
b. Any dispute over privacy is subject to the provisions of this notice and to
our Terms and Conditions.
c. This Privacy Policy is effective as of the date indicated at the top of
this document (the “Effective Date”) and will remain in effect
until amended or replaced in accordance with its terms. We may update this
Privacy Policy from time to time to reflect changes in our practices, legal
requirements, or for other operational reasons. Any updates will become
effective immediately upon being published on the Website, unless otherwise
specified. By continuing to access or use the Website after the Effective
Date of any revisions, you acknowledge and agree to the updated Privacy
Policy.